[Phone number and recieving address edited. - WK] ---------- Forwarded message ---------- Date: Mon, 25 Apr 2005 17:11:57 -0700 (PDT) From: Hushmail Business Support <pl@private> Subject: Hushmail Business Service Issue Dear Hushmail Business Customer, On April 23rd, an unauthorized party gained access to our customer account at our domain registrar. They were able to change the name server entries for the hushmail.com domain, which resulted in traffic to hushmail.com Internet addresses being redirected. We are following up with our domain registrar to find out how this occurred. There was no unauthorized access to any of the Hush servers. Data managed by Hush was not compromised. During this period, however, some users were unable to log in to their email accounts, and email sent to Hushmail Business domains may not have been delivered. The issue was resolved within four hours, and the vast majority of DNS servers on the Internet are now correctly resolving the hushmail.com domain name. However, a few DNS servers may still be misdirecting traffic, causing logins and email delivery to fail for some users. This problem will cease as DNS servers update their information, but it may still be hours or days before every DNS server on the Internet is updated. If you have users that are experiencing difficulties, Hushmail Business is now accessible through servers on the hush.com domain as well as the hushmail.com domain. (The hush.com domain was not affected by this issue.) You can now optionally access Hushmail Business at the following URL: https://www.hush.com/services-business If you host a login page on your own website, you now have the option to direct the form to: https://mailserver1.hush.com/hushmail/index.php If you use your own domain for email (mycompany.com as opposed to mycompany.hush.com) you can optionally update your MX records in your DNS to direct mail as follows. (Substitute your domain for mycompany.com.) mycompany.com IN MX 10 plsmtp1.hush.com. mycompany.com IN MX 10 plsmtp2.hush.com. Please accept our sincerest apologies for the inconvenience this has caused. We take this incident very seriously, and will continue to keep our customers updated as more information becomes available, through the following web page: https://www.hushmail.com/login-status If you have any questions you can contact us at pl@private Regards, Hush Communications Support _________________________________________ InfoSec News v2.0 - Coming Soon! http://www.infosecnews.org
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