[ISN] Competitive intelligence good in business says British Council

http://www.dailytimes.bppmw.com/article.asp?ArticleID=11869

BY HENRY MCHAZIME
The Daily Times
19 January 2009

British Council Malawi says it is better for local businesses to engage 
in competitive intelligence gathering rather than industrial espionage.

Council Director Marc Jessel said this in Blantyre on Friday during 
first forum in 2009 for Management Express held under the theme of 
"Influence of espionage in business."

Zain Malawi Managing Director Fayaz King, who presented a paper at the 
function, described industrial espionage as obtaining information 
considered secret or confidential without permission.

"In business, this is done for commercial reasons and the tactics used 
are beyond acceptable," said King, indicating that competitors use spy 
agents to hack into IT systems and even gather confidential papers from 
garbage bins.

He added that only 20 percent of corporate espionage cases are detected 
and that from that figure, a mere 10 percent of the cases are resolved.

[...]


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