[ISN] Institutions Reject Claims that Malware Shut Down ATMs, Sites

From: InfoSec News <alerts_at_private>
Date: Tue, 16 Nov 2010 00:12:30 -0600 (CST)

By Tracy Kitten
Managing Editor
Bank Info Security
November 15, 2010

The ATM and online banking outage that allegedly struck several of the 
nation's top financial institutions, including Bank of America, Chase, 
U.S. Bank, Wells Fargo, Compass, USAA, SunTrust, Chase, Fairwinds Credit 
Union, American Express, BB&T on the East Coast and PNC, over the 
weekend of Nov. 6, may have been more hype than reality.

Tara Burke, a spokeswoman for BofA, the country's largest bank, with 
$2.36 trillion in assets, says none of the bank's systems were affected 
by malware, as was suggested as a possible reason for the outage, and 
that only "very minor systems issues" adversely affected deposits and 
withdrawals for a few customers.

Charlie Lai, chief information officer of Fairwinds Credit Union, a $1.5 
billion institution serving central Florida, calls reports of the 
massive ATM and online outage "ridiculous." "Nothing happened here," he 
says. "This is complete fiction, and I'm trying to figure out where it 


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Received on Mon Nov 15 2010 - 22:12:30 PST

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