February 2, 1998 Memos Said to Detail Reuters Effort to Get Data By KURT EICHENWALD F ederal prosecutors have obtained more than 100 written communications between a U.S. subsidiary of Reuters Holdings PLC and a consulting company that investigators believe was hired to steal information from the computers of a competitor, Bloomberg LP, people in touch with the investigation said Sunday. The communications from the subsidiary, Reuters Analytics Inc., include memos and other records requesting detailed information about technical programs for analyzing investments, these people said. The consultant was then said to have electronically broken into Bloomberg's corporate computers and obtained the information. Afterward, it was passed to Reuters, at times directly to the parent company's London headquarters, they said. Prosecutors were said to have also obtained the consultant's responses. The computer consulting company, whose name could not be immediately determined, was said by people briefed on the case to have been founded by a former employee of Bloomberg. They said that the company is based near the Stamford, Conn., headquarters of Reuters Analytics. ________________________________________________________________ Reuters Holdings, the largest and oldest competitor in the financial information-services business, had more than a century's head start when Michael Bloomberg founded Bloomberg LP in 1981. ________________________________________________________________ Prosecutors obtained the documents during an undercover investigation of Reuters Analytics that has lasted about a year. In the investigation, at least one confidential informant helped the government obtain an array of evidence, including tapes. Robert Crooke, a spokesman for Reuters America, declined to comment. The written communications are the first documentary evidence known to have been obtained by prosecutors in the case. Such written communications, including messages sent by e-mail, would be potentially critical evidence, because they could be used to establish which executives were connected to the purported scheme. Already, Reuters has placed three executives in the subsidiary on paid leave in the wake of the scandal. According to people with ties to Reuters, they include Hubert Holmes, the unit's head, as well as Jeff Walker and James Feingold, two executives in the unit. In telephone calls, Holmes and Feingold declined to comment. A home telephone number for Walker could not be obtained. More than $6.5 billion is spent annually to keep computer terminals on the desks of Wall Street spewing out up-to-the-second bond and equity prices and currency values and offering complex analytical tools that combine years of historical and contemporary data to predict current trends. Reuters Holdings, the largest and oldest competitor in the financial information-services business, had more than a century's head start when Michael Bloomberg founded Bloomberg LP in 1981. But Reuters' brash competitor developed new analytic tools that Wall Street professionals regarded as well suited to their needs in an era of derivatives and other increasingly complex securities transactions. According to people briefed on the investigation, prosecutors have obtained evidence that Reuters was stealing information from Bloomberg's operating code, the underlying software that governs the functioning of Bloomberg's data terminals. As the head of Reuters Analytics, Holmes reported directly to senior executives at the parent company in London. For several years, he reported to David Ure, an executive director responsible for marketing and technical policy. Since late 1996, he has reported to John Parcell, who is executive director responsible for the financial-information product line. Executives in London maintained direct contact with the analytics division, occasionally traveling to Stamford to meet with Holmes and other executives. In recent months, investigators have been examining the travel of London executives to the subsidiary and their contacts with its American executives as part of an effort to determine if they knew of the purported scheme, people briefed on the case said. Since announcing the grand-jury investigation on Thursday, Reuters has declined comment on the extent of the inquiry. Reached by e-mail in Davos, Switzerland, where he was attending the annual World Economic Forum, Bloomberg, who is the chairman and chief executive of Bloomberg LP, also declined comment. "Sorry, have nothing to add to obvious story," he wrote. From its earliest days, Reuters Analytics has been faced with accusations that it used unsavory business practices to obtain other companies' technologies. The subsidiary was originally an independent company with a mission to develop technology to compete with Bloomberg. It was acquired by Reuters after the settlement of a bitter 1993 lawsuit, in which the founders of the predecessor company, Capital Markets Decisions Inc., accused Reuters of secretly hiring its programmers and using their proprietary knowledge to build a clone of Capital Markets' software. Holmes, Walker and Ure, the London executive, all played roles in that earlier dispute. Crooke, the Reuters spokesman, said that the court records had to speak for themselves. Many of Reuters' documents are missing from the public record. However, in the records that do exist and in interviews at the time of the suit, Reuters executives denied all of the allegations made by Capital Markets Decisions, saying that no effort had been made to obtain any confidential information from the small company. In 1989, Reuters, in its efforts to move further into the business of analytics, turned to Stephen Levkoff, a senior vice president at Smith Barney who had previously developed analytics systems. ________________________________________________________________ By 1991, Capital Markets Decisions had developed and released a system known as Decision 2000 and nicknamed the "Bloomberg Killer." ________________________________________________________________ Reuters asked Levkoff to develop a product equivalent to the Bloomberg terminal, and he agreed to join Reuters as a consultant through his own independent company, Capital Markets Decisions, according to the court documents. Bloomberg had made rapid inroads into Reuters' business by offering fund managers and other institutions a data terminal that allowed traders to aggressively analyze purchases and sales of investments. Reuters had no such product, known as an analytics system, and did not have the programming expertise to develop one. After his discussions with Reuters, Levkoff left Smith Barney to run Capital Markets Decisions, which would create a new analytics system for Reuters to sell. According to the contract, Capital Markets Decisions would receive royalty payments on each terminal installed, and Reuters would supply its data for the system. By 1991, Capital Markets Decisions had developed and released its system, known as Decision 2000 and nicknamed the "Bloomberg Killer." That year, Reuters began installing the new units on customers' desks. Relations between the two sides began to break down in early 1993. According to court records, after repeated disputes about the contract between Reuters and Capital Markets Decisions, Levkoff and Ure renegotiated it, with handwritten revisions. But when pressed for a final draft of that agreement, Holmes refused to provide it, according to an affidavit by Levkoff. In 1993, Reuters declared Capital Markets Decisions in breach of contract for what it said were a variety of failures. But Levkoff believed the declaration was made in bad faith, as "an effort to break the contract or wear us down into selling the business to Reuters," according to court records he filed in the case. That would give Reuters ownership of the system, eliminating the need for royalty payments. Employees of Capital Markets Decisions began hearing from Reuters employees that their company faced imminent demise. According to the court papers, employees began leaving Capital Markets Decisions without telling their colleagues where they would be working. According to Levkoff's affidavit, a showdown occurred during a dinner with Holmes on Sept. 18, 1993, at the Homestead Inn in Greenwich, Conn. Holmes produced a draft letter, declaring Reuters' intent to terminate the contract immediately, despite a negotiated term that required six months' notice. Holmes informed Levkoff that Reuters had been working on Capital Markets Decisions' termination for a year, and had already paid a law firm $500,000 as part of the effort, the affidavit says. During the meeting, according to Levkoff's affidavit, Holmes told him that several Capital Markets Decisions employees who had disappeared were working for Reuters. A number of employees with Capital Markets Decisions signed affidavits saying that Walker was personally involved in the effort to hire them. One Capital Markets Decisions programmer, Tom Kokoska, had secretly joined Reuters after leaving Capital Markets Decisions for Bloomberg. To conceal Kokoska's work, he had taken the job under a pseudonym, Joe Pope. ________________________________________________________________ Related Article Reuters Subsidiary Target of U.S. Inquiry Into Theft of Data From Bloomberg (January 30, 1998) ________________________________________________________________ Memorandums written by Reuters executives at the time show the name Joe Pope was even used on internal communications. And an affidavit by another Capital Markets Decisions executive describes how a friend of Kokoska could reach him at Reuters only by knowing to ask for Joe Pope. Why the subterfuge? According to Levkoff's affidavit, Holmes told him it was because Kokoska was working for almost a year on a secret project to make a clone of Decision 2000. Once it had used the knowledge of former Capital Markets Decisions programmers to make its own system, Reuters could take over the business, Levkoff said. Kokoska did not return a telephone call to his home seeking comment. But, as described in Capital Markets Decisions records filed in U.S. District Court in New York, Reuters, whose needs had spurred the creation of Capital Markets Decisions and its flagship product, was secretly hiring away some employees who understood its software. In turn, according to an affidavit by Levkoff, they were using that knowledge to develop a similar product. Levkoff said in his affidavit that he was told of the effort by a Reuters executive. As a result, Levkoff said, the value of Capital Markets Decisions would be reduced, allowing Reuters to buy the company at a low price. That would give Reuters use of the Decision 2000 product without paying royalties. Before the Homestead dinner was over, Holmes presented a copy of an agreement for Reuters to purchase Capital Markets Decisions. Levkoff said in court papers that Holmes told him that with the clone project under way, Decision 2000 was no longer considered a valuable asset. "Every day that goes by, Decision 2000 is worth less to Reuters," Levkoff quoted him as saying. Levkoff said in his affidavit that he refused the deal because Reuters was offering a lowball bid; Holmes stated in an affidavit that a deal was agreed upon. On Oct. 19, three weeks after the Homestead Inn dinner, and after Levkoff rebuffed a second offer to buy his company, Reuters severed all communications links, including real-time data feeds, that Capital Markets Decisions needed to get access to the operational Decision 2000 product to update the data used by customers. It also changed the number for the Decision 2000 help desk, which had been at Capital Markets Decisions. Levkoff brought suit, seeking $30 million in damages. After much battling, he won the right to depose many of the principals in the case. But Reuters reversed course. It reached a confidential settlement, in which it purchased Capital Markets Decisions for an undisclosed sum that was acceptable to Levkoff. He then left the company. Under the supervision of Ure, Holmes, along with Walker, began working with Reuters' latest subsidiary, the newly named Reuters Analytics. Copyright 1998 The New York Times Company
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