Cisco CRM security notice

From: security-alertat_private
Date: Thu Aug 13 1998 - 09:34:46 PDT

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    Field Notice:
    CRM Temporary File Vulnerability
    ================================
    For release 09:00 AM US/Pacific, Thursday, August 13, 1998
    
    Contents
    ========
       * Summary
       *  Who is Affected
       *  Impact
       *  Details
            o  Remote Access Logs (CSCdk13298)
                 +  Workarounds for CSCdk13298
            o Database Update Logs (CSCdk13579)
                 +  Workaround for CSCdk13579
            o Import Temporary Files (CSCdk14992, CSCdk14993)
                 +  Workaround for CSCdk14992/CSCdk14993
            o Planned Software Fixes
            o  Exploitation and Public Announcements
       * Status of This Notice
            o  Distribution
            o  Revision History
       * Cisco Security Procedures
    
    Summary
    =======
    Versions 1.0 and 1.1 of the Cisco Resource Manager (CRM) create log files
    and temporary files on the management station which contain potentially
    sensitive information. These files are not protected using operating system
    mechanisms, and are therefore readable by all users of the system on which
    CRM is installed. The information exposed includes the usernames, passwords,
    and SNMP community strings used by CRM to gain access to the devices being
    managed.
    
    Users who have access to the computer on which CRM is installed may gain
    access to information which gives them unauthorized access to the managed
    routers and switches.  This affects both Solaris and Windows NT systems.
    
    There are workarounds for this problem, and a patch is available for CRM
    1.1. There is no patch for CRM 1.0.  Other than to install the patch, the
    most effective solution for most installations is simply to deny untrusted
    users any access to the computer on which CRM is installed or to its file
    systems.
    
    Who is Affected
    ===============
    All customers who run Cisco Resource Manager 1.1 or 1.0, and who allow
    untrusted users access to the computer on which CRM is run or to its file
    systems, are affected by these vulnerabilities.
    
    Impact
    ======
    Users who have direct access to the machine on which CRM is installed, or
    who have network access to the files specified  in the "Details" section of
    this document, may gain unauthorized access to the managed devices.  The
    unauthorized access gained may include administrative access and the ability
    to modify device configurations.
    
    Details
    =======
    Several different unprotected files may contain sensitive information.
    Applicable Cisco bug IDs include CSCdk13298, CSCdk14992, CSCdk14993, and
    CSCdk13579.
    
    Remote Access Logs (CSCdk13298)
    - -----------------------------
    Cisco Resource Manager is capable of logging a great deal of detailed
    information for debugging purposes. Debugging is ordinarily under control of
    the administrator. However, a software error in CRM 1.0 and 1.1 causes
    debugging to be enabled at all times. The debugging information collected
    may include usernames and passwords used to log into managed devices,  SNMP
    community strings, and enable passwords.  The files containing this
    information are readable by any user of the computer on which CRM is run.
    
    The log files containing the offending data are:
    
       * /var/adm/CSCOpx/files/schedule/job-id/swim_swd.log (Solaris)
         C:\Program Files\CSCOpx\files\schedule\job-id\swim_swd.log (Windows NT)
    
         These files are created by software distribution jobs scheduled with
         "Distribute Images". Each job has its own subdirectory (designated by
         "job-id" above) and its own log file.
    
       * /tmp/swim_debug.log (Solaris)
         C:\Program Files\CSCOpx\temp\swim_debug.log (Windows NT)
    
         This file is used for logging debugging information from Software Image
         Manager functions, such as "Import image from File System/Device", Job
         administration and History administration.
    
    Workarounds for CSCdk13298
    - ----
    The simplest and most effective workaround for this vulnerability is to
    prevent untrusted users from having access to the computer on which CRM is
    being run or to the file systems on which the log files are stored. The file
    systems in question should not be shared over a network of any kind.
    
    If the computer on which CRM is being run must be shared, then the files in
    question must be protected from access by untrusted users. This may be done
    by issuing the following Solaris commands while running as "root" or "bin":
    
         chmod 700 /var/adm/CSCOpx/files/schedule
         chmod 700 /tmp/swim_debug.log
    
    Note: Each time your system is rebooted, you will need to change the
    permissions on /tmp/swim_debug.log.
    
    There is no analogous workaround for Windows NT systems.
    
    Database Update Logs (CSCdk13579)
    - -------------------------------
    The "Local/Remote Import",  "Import from File", "Add Devices",  and "Change
    Device Attributes" functions all record debugging information in files
    readable to any user of the computer on which CRM is run. This information
    may include usernames, login passwords, SNMP community strings, and/or
    enable passwords.
    
    The offending information is recorded in a log file named "dbi_debug.log",
    which is located in /tmp on Solaris systems and in C:\Program
    Files\CSCOpx\temp on Windows NT systems.
    
    Workaround for CSCdk13579
    - ----
    The simplest and most effective workaround for this vulnerability is to
    prevent untrusted users from having access to the computer on which CRM is
    being run or to the file systems on which the log files are stored. The file
    systems in question should not be shared over a network of any kind.
    
    If the computer on which CRM is run must be shared, the  file
    "/tmp/dbi_debug.log" or "C:\Program Files\CSCOpx\temp\dbi_debug.log" should
    be deleted after any change to device attributes. Note that a window of
    vulnerability will exist between the time at which the database update is
    performed and the time at which the file is deleted. It may be desirable to
    deny access to untrusted users during this window, even though they may be
    given access to the system at other times.
    
    Import Temporary Files (CSCdk14992, CSCdk14993)
    - ---------------------------------------------
    The "Local/Remote Import" functions, which are used to load data into the
    CRM database from databases maintained by other network management tools,
    create temporary files containing usernames, login passwords, community
    strings, and enable passwords.  The files are readable to any user of the
    computer on which CRM is run. The files exist only for a short time during
    the information gathering phase of an import operation, and are
    automatically deleted upon successful completion of the operation. However,
    should the information gathering phase of the operation fail because of some
    system error, the files would not be deleted.
    
    The offending files have names beginning with "DPR_", and are stored in
    "/tmp" on Solaris systems and in "C:\Program Files\CSCOpx\temp" on Windows
    NT systems.
    
    Workaround for CSCdk14992/CSCdk14993
    - ----
    The only effective workaround for CSCdk14992 and CSCdk14993 is to deny
    untrusted users access to the system on which CRM is run during any import
    operation. Cisco believes that such operations are sufficiently uncommon to
    make this a viable option.
    
    Planned Software Fixes
    - --------------------
    Cisco has modified the CRM software to eliminate all of the vulnerabilities
    described in this notice. The first regular release containing  the
    modifications will be CRM version 2.0, which is tentatively scheduled for
    release in early October, 1998. This schedule is subject to change.
    
    Customers who do not wish to wait for CRM version 2.0 may install the CRM
    SWIM package version 1.1.1.  The CRM SWIM package version 1.1.1 is a patched
    version, identical to the SWIM package in CRM version 1.1, but containing a
    fix for bug ID CSCdk13298, which Cisco believes to be the vulnerability most
    disruptive to day-to-day system operation.  The other vulnerabilities listed
    in this notice are not addressed by the CRM SWIM package 1.1.1.
    
    Customers with service contracts may obtain updates through their usual
    channels; those who are registered users of CCO (Cisco's Worldwide Web site)
    may download the CRM SWIM package version 1.1.1 update from CCO site at
    http://www.cisco.com/pcgi-bin/tablebuild.pl/crm-packages.
    
    Customers without service contracts should contact the Cisco TAC for
    assistance. The CRM SWIM package 1.1.1 patch (but not the CRM 2.0 upgrade)
    will be made available free of charge to all CRM customers, regardless of
    service contract status. Please reference the URL of this notice as evidence
    of your entitlement to the patch.
    
    There will be no patched version of CRM 1.0. CRM 1.0 customers are eligible
    for free upgrades to CRM 1.1 and the CRM SWIM package version  1.1.1.
    Customers who wish to continue to use CRM 1.0 are strongly encouraged to
    prevent all access by untrusted users to the computers on which they run CRM
    or to those computers' file systems.
    
    Exploitation and Public Announcements
    =====================================
    Cisco has had no reports of malicious exploitation of the vulnerabilities
    listed in this notice.
    
    Cisco knows of no public announcements of these vulnerabilities before the
    date of this notice.
    
    Status of This Notice
    =====================
    This is a final field notice. Although Cisco cannot guarantee the accuracy
    of all statements in this notice, all the facts have been checked to the
    best of our ability. Cisco does not anticipate issuing updated versions of
    this notice unless there is some material change in the facts. Should there
    be a significant change in the facts, Cisco may update this notice.
    
    Distribution
    - ----------
    This notice will be posted on Cisco's Worldwide Web site at
    http://www.cisco.com/warp/public/770/crmtmp-pub.shtml. In addition to
    Worldwide Web posting, the initial version of this notice is being sent to
    the following e-mail recipients:
    
       * cust-security-announceat_private
       * Various internal Cisco mailing lists
    
    Future updates to this notice, if any, will be placed on Cisco's Worldwide
    Web server, but may or may not be actively announced on mailing lists or
    newsgroups. Users concerned about this problem are encouraged to check the
    URL given above for any updates.
    
    Revision History
    
    
     Revision 1.1,      Initial released version
     11:50 AM
     US/Pacific,
     11-AUG-1998
    
    Cisco Security Procedures
    =========================
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    ======================================================================
    This notice is copyright 1998 by Cisco Systems, Inc. This notice may be
    redistributed freely after the release date given at the top of the notice,
    provided that redistributed copies are complete and unmodified, including
    all date and version information.
    
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