Re: Hotmail security vulnerability (viruses)

From: Sweeney, Patrick (patricksat_private)
Date: Tue Oct 26 1999 - 12:42:12 PDT

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    1. I don't see any ActiveX scripts on Star's web site.  I do see some simple
    JavaScript to change images on mouseover -- pretty standard and mostly
    harmless.  My browser is set to prompt before downloading or running any
    activeX scripts.  That and I read the source for the page - no ActiveX, just
    JavaScript.
    
    2.  What is absurd about asserting that hotmail should make their best
    effort to filter out outgoing messages with a viral payload?  As a free web
    based email service it is a simple matter to create an essentially anonymous
    account, access that account from an anonymous redirector, like
    http://www.anonymizer.com, and send a viral payload to someone.  The nature
    of their service makes it ripe for launching an attack.
    
    The culpability for that attack certainly rests with the individual who
    launches it, but, if Hotmail does not respond to the fact that their service
    is being used this way then they create an externality.  I, as a security
    administrator, must create systems and /or procedures to protect my users
    from hotmail.  I incur an expense for a service that I don't even use
    because that service refuses to clean itself.  There is definitely room to
    disagree on this point.  Hotmail is knowingly providing an attack mechanism.
    If they made their site an equally accessible launching point for SPAM, they
    would be blackholed.
    
    3. The fact that Star internet sees more viruses directed at their client
    networks from Hotmail than any other source does not indicate a hole in
    Star's defenses.  While a literal interpretation of the comment could
    indicate that their client's were actually infected, I doubt that is how
    they arrived at their numbers.  I believe they are talking about the number
    of viruses they do intercept.  I think it is unlikely they would make public
    statements about those viruses they don't see, don't catch, or don't know
    about.  (IMO your interpretation is off.  You could argue their choice of
    phrasing was poor - but I would disagree.)
    
    If you want to assert that Hotmail should not be responsible for monitoring
    outbound email for viral payloads we can agree to disagree.  If you want to
    assert that Star networks does not have an interest in protecting their
    customers, or is not effective in doing so, you have a responsibility to
    provide some evidence.
    
    4. If Hotmail asserts to their customers that they provide virus protection,
    they have a responsibility to actually provide effective virus protection.
    Failing to protect against the fastest moving, and most damaging macro
    viruses just can't count.  That isn't the point of Star's comments, but it
    was the previous point of this thread.  (Of course this thread seems pretty
    adaptable.)
    
    5. Take what is said in that article with a grain of salt.  While Star may
    have some interest in seeing a better AV solution from Hotmail, it looks
    like they have at least an equal interest in seeing their company name,
    mission, and services in print.
    
    
    -----Original Message-----
    From: Nick FitzGerald [mailto:nick@VIRUS-L.DEMON.CO.UK]
    Sent: Monday, October 25, 1999 11:17 PM
    To: BUGTRAQat_private
    Subject: Re: Hotmail security vulnerability (viruses)
    
    
    Xander Teunissen to Dan Schrader:
    
    > > While we are discussing Hotmail, has anyone noticed that Hotmail's
    > > virus scanner doesn't detect most macro viruses - including any of
    > > the Melissa varients?
    >
    > This article (published on Techweb last friday) notes that problem yes.
    > It's not much of a solution (none at all, come to think of it) but it
    shows
    > yet another of the problems this service is dealing with and exposing it's
    > users to.
    >
    > http://techweb.com/wire/story/TWB19991015S0016
    
    A response I posted to Dan Schrader's original comment (above) a few
    days back did not make the cut for posting to the list.  It made the
    same point as that news story -- that Hotmail is using an "old"
    version of its chosen antivirus software that is known to have
    difficulties with common, "new" macro viruses ("new" that is, if
    you count almost all new viruses in more than the last twelve
    moonths as "new").
    
    The article is also interesting because of this claim:
    
       Anti-virus experts at Star Internet said they urged Hotmail to fix the
       problem after Hotmail became the biggest source of macro viruses
       in their business customers' networks.
    
    Now, what does this really say?  It seems that Start Internet (and
    its customers?) holds Hotmail responsible for the *content* of the
    Email Hotmail's customers send.  It also suggests that Star
    Internet's own Email scanning technology is far from adequate if
    Hotmail really was "the biggest source of macro viruses in their
    [Star's] business customers' networks".
    
    Oh yes, a final note -- to see how much Star Internet is really
    interested in its customers security, visit their web site
    (http://www.star.co.uk/) with IE and watch for the ActiveX
    warning...
    
    
    Regards,
    
    Nick FitzGerald
    



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