Realnetworks is trojaning people...again!!!

From: pedwardat_private
Date: Wed Mar 08 2000 - 14:36:25 PST

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    Okay, I had a nice long message I wrote, but accidentally canned it in ELM (arggh!)
    
    So, I admit to using windows for 2 reasons:  playing games and viewing content that
    can't be viewed on my Unix box.
    
    That brings me to this subject.  I wanted to watch some classic Southpark and
    Windows media player wouldn't play it (virgin '98 install), so I got RP 7.0 from
    RealNetworks.
    
    I installed it and so on and soforth.  I noticed tonight (3 days later) a program
    called "Comet Cursor" installed on my machine.  I recalled a privacy issue with
    this and investigated further.  Here's the lowdown from their website for those
    who don't remember:
    
    http://www.cometsystems.com/help/privacy.shtml
    
     What anonymous information is collected about users of the Comet Cursor?
      Our software contacts our servers to record logs of cursor impressions using a GUID (Globally Unique
      IDentifier). When you download the Comet Cursor software, it is issued a GUID from our servers. Using
      this GUID, we can keep track of how many people are using our software. The GUID is also used every
      time the software contacts our servers when we log cursors changing (for example, our software could
      inform our servers that at 12:31pm on November 16, 1999, 143 different people saw their arrow cursor
      change into a baseball bat cursor on a baseball team's Website). Collecting such statistics is an audit
      mechanism we use to bill our clients, since some of them pay us on a "per-cursor-impression" basis.
    
      Second, our software checks in to see if a new version of the Comet Cursor software is available. If
      there is a bug fix or version upgrade available for the Comet Cursor, the software will retrieve the new
      code and replace the outdated code.
    
    So, the Comet Cursor is really a backdoor to log your viewing habits, etc.
    
    I was fairly confident that I didn't get this 'infection' via unprotected, ahem, viewing
    of websites.
    
    I searched the registry and found the Comet Cursor to be a child of the "RealNetworks" root.
    
    I then uninstalled the realnetworks package and comet cursor.  I checked back, the only items
    remaining were:
    
    - c:\windows\system\comet.dll -- I deleted this by hand
    - A registry entry at HKEY_LOCAL_MACHINE\Software\Clients\Comet -- The notable thing about this
    	entry was the following key->value pair:
    
    		OriginatorId	"Real_Dec99"
    
    So, I uninstalled, reinstalled, uninstalled, and reinstalled to confirm this hypothesis; RealNetworks
    is installing a privacy trojan into your system without your permission or documentation.
    
    They have been caught once before doing this.
    
    FYI, the press release is here:
    
    	http://www.cometsystems.com/press/pressrels/102099.shtml
    
    Grr, I am plenty pissed (not in the UK sense of the word, unfortunately) right now...
    
    --Perry
    
    --
    Perry Harrington                 Director of                   zelur xuniL  ()
    perryat_private             System Architecture               Think Blue.  /\
    



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