Re: FW: aa.com not encrypting customer transaction data (KMM508728C0KM)

From: AA Webmaster (webmasterat_private)
Date: Tue Sep 18 2001 - 05:41:33 PDT

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    Hello Devi and Chris,   
    
    Thank you for your interest in American Airlines web site and the 
    security we use to transfer confidential customer information.
    
    Most browsers indicate that a page is secure by one or more of the 
    following methods:
    
    - A picture of a key on the status bar.  The key may appear to be broken
    when the page is not secure.
    - A picture of a padlock on the status bar.  If the padlock is closed, 
    the page is secure.  If the padlock is open, it is not secure.
    - A blue line across the top of the secured page.
    
    ** Although all confidential information sent and received at our site 
    is transferred using Secure Socket Layer (SSL) protocol, your browser 
    will not display a key, padlock or blue line to indicate that the page 
    is secure. **
    
    Our site will access secure servers for user confidentiality only when 
    sensitive information is being transmitted such as site login, user 
    profile updates, travel planning payment, AAdvantage account 
    transactions, etc.  And, since our site uses frames to display 
    information, only the frame content which contains confidential 
    information is secure.  Most browsers are unable to detect individual 
    frames which contain this information and is the reason your browser is 
    unable to detect this secure transfer of information.  
    
    To prevent unauthorized access, maintain data accuracy, and ensure the 
    correct use of information, we have put in place appropriate physical, 
    electronic, and managerial procedures to safeguard and secure the 
    information we collect online. 
                             
    We also participate in the Council of Better Business Bureaus' 
    BBBOnline® Privacy Program, and comply with all the BBBOnline privacy 
    standards.  Further information about this program is available at 
    http://www.bbbonline.org. 
    
    If you wish to automatically be notified when entering or leaving a 
    secure server at our site, you may modify your browser settings to alert
    you when these actions occur.  Please contact your Internet Service 
    Provider or browser manufacturer if you need assistance.
    
    
    Sincerely, 
    Melissa Till
    AA.com Webmaster Team
    
    
    Original Message Follows: 
    -------------------------
    
    
    
    -----Original Message-----
    From: Dwight Mann 
    Sent: Monday, September 17, 2001 3:59 PM
    To: DFW Technology
    Subject: FW: aa.com not encrypting customer transaction data
    
    
    
    
    -----Original Message-----
    From: Chris Fairbourne [mailto:chris.fairbourneat_private] 
    Sent: Monday, September 17, 2001 12:39 PM
    To: 'bugtraqat_private'
    Subject: aa.com not encrypting customer transaction data
    
    
    Looks like aa.com (American Airlines) is NOT encrypting customer data 
    for
    purchasing e-tickets. Hopefully this isn't still the case by the time 
    this
    posts. This hold true for both Advantage login and non-members as well. 
    At
    no time did I get a redirect to an SSL server for my session.
    
    Taking a peek at the "Passenger Details" page source, no where do you 
    find
    "https" or ":443", hmm. Next I make a phony submission and low and 
    behold
    this is what I grabbed: " f o r m % C I _ C r e d i t C a r d T o U s e 
    _ C
    a
     r d N u m b e r "   v a l u e = " 4 3 2 3 5 0 1 9 8 3 5 1 9 9 9 9 "
    
    I've made serveral phone calls to aa.com and generated a few e-mail. 
    I can't convince them I'm wrong, so I bring it to this forum.
    
     
    
    Chris Fairbourne
    pgpkey: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x371E73BB 
    fingerprint: 7AE3DCC82215697A0C3F61C4968FCFDB371E73BB 
    



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