I recently discovered during a tech support call that my ISP (Earthlink - one of the largest in the US), has a practice regarding passwords which I find alarming. The technicians and other service personnel have full visibility to the passwords on my accounts. Is this a common practice among ISPs? My past experience has been that network personnel have the ability to reset passwords but not openly view them. Nowhere in their privacy statements does it explain this practice. Doesn't this leave them open for liability if a disgruntled Earthlink employee should decide to take advantage of this access in order to created problems for a lot of accounts or to profit buy selling the passwords to someone else like a competitor? Any comments? Lyle Leavitt
This archive was generated by hypermail 2b30 : Tue Jun 11 2002 - 17:49:35 PDT