RE: Incident Response Guidelines

From: Robinson, Sonja (SRobinsonat_private)
Date: Fri Dec 27 2002 - 11:33:25 PST

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    After preparing numerous incident response teams and plans, may I make the
    following suggestions (which of course will be liked by some and not by
    others):
    
    Incident Response does not have to be a HUGE project.  Think of it as a
    process and a workflow.  How do I get notified, who gets notified, when do
    they get notified, how are things evaluated, what kind of response, what
    kind of reporting, am I doing this forensically (and am I trained to do so),
    are we preparing for LEO or not?, post mortem.  
    
    This can be accomplished in less than 5-10 pages - with flowcharts.  It must
    be easy for your people to pick up and understand immediately.  If it is a
    100 page manual, it is unworkable.  Might I suggest, that in the WHAT KIND
    OF RESPONSE/HOW DO I INVESTIGATE sections, that you have separate areas that
    you have listed below as suggestions on how to proceed.  If you right
    anything likethat in stone and it goes to court, that's discovery and can be
    used against you if you didn't follow it to the letter.  So I would call
    those GUIDELINES or somehting similar.  
    
    If you would like asample of something I've done. E-mail me offline and I
    will send it to you Monday.  I'm leaving for the day.
    
    > -----Original Message-----
    > From: John Smithson [mailto:why1234at_private] 
    > Sent: Friday, December 27, 2002 11:42 AM
    > To: security-basics@security-focus.com; forensicsat_private
    > Subject: Incident Response Guidelines
    > 
    > 
    > Hello,
    > 
    > I'm about to start huge documentation phase on creating 
    > Incident Response 
    > Guidelines / Handling - including creating the structure, 
    > creating the 
    > Incident Response Team, documenting the guidelines per 
    > incidents - such as 
    > web server hacked, DOS attack, Virus Outbreak
    > 
    > I need your help on pointing me to few good documents / 
    > books.  Obviously, I 
    > have googled, and found good info.  However, I may be missing 
    > some good 
    > information that you gurus have collected over time.
    > 
    > Please any help would be greatly appreciated.
    > 
    > Thanks,
    > 
    > John Smithson
    > 
    > 
    > 
    > 
    > 
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