This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. ------_=_NextPart_001_01BF6812.596E15B0 Content-Type: text/plain; charset="iso-8859-1" One of our customers has reported that he is unable to access our site from his home system. He is running a firewall on his system (BlackIce Defender), and is using Optimum Online as his ISP. We've given him our IP address so he could set an allow flag for the site but he still reports he cannot access the site. The user states he has a 24 by 7 internet connection, hence the firewall. Can any of you give me some advice I can relay to this customer? He has no problem connecting to the site outside his home. Nick J. Donofrio (Retired SMSgt - U.S.A.F.) Website Quality Assurance Engineer Rx.com Austin, Texas 78741 (512) 652-1274 ------_=_NextPart_001_01BF6812.596E15B0 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> <HTML> <HEAD> <META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; = charset=3Diso-8859-1"> <META NAME=3D"Generator" CONTENT=3D"MS Exchange Server version = 5.5.2650.12"> <TITLE>Firewall issue - any advice</TITLE> </HEAD> <BODY> <P><FONT SIZE=3D2 FACE=3D"Arial">One of our customers has reported that = he is unable to access our site from his home system. He is = running a firewall on his system (BlackIce Defender), and is using = Optimum Online as his ISP. We've given him our IP address so he = could set an allow flag for the site but he still reports he cannot = access the site. The user states he has a 24 by 7 internet = connection, hence the firewall. Can any of you give me some = advice I can relay to this customer? He has no problem connecting = to the site outside his home.</FONT></P> <P><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Comic Sans MS">Nick J. = Donofrio (Retired SMSgt - U.S.A.F.)</FONT> <BR><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Comic Sans MS">Website = Quality Assurance Engineer</FONT> <BR><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Comic Sans = MS">Rx.com</FONT> <BR><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Comic Sans MS">Austin, = Texas 78741</FONT> <BR><FONT COLOR=3D"#000080" SIZE=3D2 FACE=3D"Comic Sans MS">(512) = 652-1274</FONT> </P> </BODY> </HTML> ------_=_NextPart_001_01BF6812.596E15B0--
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