RE: Problems with modem hanging up after an intrusion

From: McCammon, Keith (Keith.McCammonat_private)
Date: Thu Nov 08 2001 - 12:39:15 PST

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    For starters, I'm not sure how you define a "little" intrusion.  That sounds
    fishy.  And you haven't given much information about the modem/RRAS
    configuration, so this is a shot in the dark, but...
    
    The obvious assumption would be that some activity on the server itself is
    keeping the connection open.  Some things to try:
    
    - Monitor system processes, preferably checking the process list against
    that of identical machine in a known good state
    
    - Run something like FPort to find out what processes are attaching to the
    network
    
    - Check properties (checksums, ideally) of your systems files
    
    - Set up a sniffer and watch, watch, watch...
    
    There's a pretty good chance that one of the four of these things will tell
    you what's happening on your system.  The first is tough if you don't have a
    spare box and a good deal of time.  The second and third can be done
    relatively easily with free tools (FSS comes to mind for file
    comparison--fast and dirty, and it works).  And the fourth will tell you
    100% if there is traffic being generated, or if something on the system
    itself is causing the modem to remain connected.
    
    Cheers
    
    Keith W. McCammon
    
    
    
    -----Original Message-----
    From: Progenit Service S.r.l. [mailto:agente_progenitat_private]
    Sent: Tuesday, November 06, 2001 3:18 AM
    To: incidentsat_private
    Subject: Problems with modem hanging up after an intrusion
    
    
    Hi all,
    
    recently I have had a "little" intrusion across a DSL connection on my NT
    Server (SP4 along with Backoffice SBS 4.5) that my firewall hasn't seen
    (I've already updated the policies...). After that, all the clients have
    many problems hanging up a connection using a shared modem installed on the
    NT server platform.
    I've already checked all services and their configurations (not yet the
    registry...).
    
    Any suggestions would be much appreciated..
    
    Thanks
    
    
    Giancarlo
    Technical Support
    P. S.
    Florence
    
    
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