Re: Incident tracking database

From: Chip Mefford (cpmat_private)
Date: Wed Dec 04 2002 - 04:41:34 PST

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    Hi Danny;
    
    This solution might be a bit spartan, but I use
    PHP Helpdesk. Have a look at http://phphelpdesk.sourceforge.net/
    
    Danny wrote:
    
    > 
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    >Hey guys,
    >	   I've been looking for ages now and have not been able to find a real web based incident tracking system, so what I'd like to do is just throw the question out to people who have been doing this longer than I have and see what everyone else is using to track incidents. I've checked out IRTS but after about a couple of hours of code edits and updates and still didn't have something that would allow me to test with I decided it wasn't worth it. Does anyone know of any packages out there that will allow web based authentication and tracking of computer related incidents?
    >
    >Any help would be appreciated.
    >
    >Cheers
    >Danny
    >Network Security Engineer 
    >Drexel University 
    >
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    >----------------------------------------------------------------------------
    >This list is provided by the SecurityFocus ARIS analyzer service.
    >For more information on this free incident handling, management 
    >and tracking system please see: http://aris.securityfocus.com
    >  
    >
    
    
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