Jeff: You're right; I understand this is what you get when you forget your Dell "my account" password. Hopefully, it's an isolated incident and not illicit use of a generator or farmed list. Thanks! John McCracken -----Original Message----- From: neitherjat_private [mailto:neitherjat_private] Sent: Monday, June 02, 2003 1:51 PM To: johnat_private; houyachiat_private Cc: incidentsat_private Subject: RE: Dubious e-mail: [Fwd: Dell.com (Password Request)] This actually looks like something different. It isn't actually a password request, it is a password response. You usually get an email like this from a company you have an account with if you click on the "forgot my password" link in their signon page. They could be sniffing passwords this way, however, as if they were successful in placing a sniffer in or near Dell, then ran a script that randomly generated user names, or farmed user names from another list somehow, they could generate a rash of emails, to legit Dell customers, with their unencrypted and legitimate dell.com passwords contained in the emails........Kind of scary actually..... Jeff Neithercutt GSEC GCIH Information Security Analyst 1836 Sierra Gardens Ste. 150 MAC A0783-011 Roseville, CA. 95611 (916) 787-3853 Fax (916) 772-5514 Security Operations Center Corporate Information Protection "Securing your network, one machine at a time!" >This email message is for the sole use of the intended recipient[s] and may contain privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by phone or reply email and destroy all copies of the original message. > -----Original Message----- From: John McCracken [mailto:johnat_private] Sent: Saturday, May 31, 2003 1:26 PM To: houyachiat_private Cc: incidentsat_private Subject: RE: Dubious e-mail: [Fwd: Dell.com (Password Request)] Hamid: I doubt this is due to "someone who got hold of a DELL customer listing," although the routing is a bit odd, i.e., (ausoladperft05.development.online.dell.com [10.32.4.239]). I have found Dell's "Support Webmaster" at: http://support.dell.com/us/en/emaildell/webmaster.asp helpful and very responsive in the past. Nonetheless, I forwarded this some internal contacts at Dell and I'm sure someone will contact you regarding your concerns. Thanks! John McCracken -----Original Message----- From: houyachiat_private [mailto:houyachiat_private] Sent: Friday, May 30, 2003 11:46 AM To: incidentsat_private Subject: Dubious e-mail: [Fwd: Dell.com (Password Request)] I received the inline e-mail from what claims to be DELL Online service. A Quick SAMSPADE search shows that smtp9.us.dell.com has an ip of 143.166.148.136 and is registered to DELL Computers. I have an uneasy feeling about this and my call to DELL went unanswered. I spoke to customer service asking to speak to someone who can look into this but I was sent back to the belly of the phone system and was given the runaround. This is could be somebody trolling for passwords by spamming anyone, or someone who got hold of a DELL customer listing and is fishing for passwords. Idid not want to check the link below from my workstation for that would amount to a partial verification of the e-mail address. By the time I got to check it via sampsade it gave a 404 error. Any thoughts of a recourse of action here if any at all. Thanks Hamid Ouyachi -------- Original Message -------- From: - Thu May 29 12:58:30 2003 X-UIDL: 19lede2U83Nl3rE0 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 Status: U Return-Path: <listmasterat_private> Received: from saltmine.radix.net ([207.192.128.40]) by bissell.mail.mindspring.net (Earthlink Mail Service) with ESMTP id 19lede2U83Nl3rE0 for <houyachiat_private>; Wed, 28 May 2003 23:36:20 -0400 (EDT) Received: from mail1.radix.net (mail1.radix.net [207.192.128.31]) by saltmine.radix.net (8.12.2/8.12.2) with ESMTP id h4T3aI1o028383 for <houyachiat_private>; Wed, 28 May 2003 23:36:19 -0400 (EDT) Received: from smtp9.us.dell.com (smtp9.us.dell.com [143.166.148.136]) by mail1.radix.net (8.12.2/8.12.2) with ESMTP id h4T3aHps024172 for <houyachiat_private>; Wed, 28 May 2003 23:36:17 -0400 (EDT) Received: from AUSOLADPERFT05 (ausoladperft05.development.online.dell.com [10.32.4.239]) by smtp9.us.dell.com (8.12.9/8.12.7) with SMTP id h4T3WDq5006521 for <houyachiat_private>; Wed, 28 May 2003 22:32:13 -0500 From: listmasterat_private thread-index: AcMlk2Ne/6yJtEMaQGGgaVv1s0P3qg== Thread-Topic: Dell.com (Password Request) To: <houyachiat_private> Subject: Dell.com (Password Request) Date: Wed, 28 May 2003 22:35:45 -0500 Message-ID: <096001c32593$635e98f0$ef04200aat_private> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0961_01C32569.7A8890F0" X-Mailer: Microsoft CDO for Windows 2000 Content-Class: urn:content-classes:message Importance: normal Priority: normal X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0 X-Scanned-By: MIMEDefang 2.31 We recently received a request to e-mail your password to you. Your Dell.com My Account password is 'password'. You may use the following URL http://membership.dell.com/dellportal/signin.aspx?c=us&l=en&s=gen <http://membership.dell.com/dellportal/signin.aspx?s=gen> to return to your account page. We look forward to providing continued world class support for your computing needs. Dell Online http://www.dell.com <Dell.Storm.UI.Atoms.SimpleLink> ---------------------------------------------------------------------------- ---------------------------------------------------------------------------- ---------------------------------------------------------------------------- ---------------------------------------------------------------------------- ---------------------------------------------------------------------------- ----------------------------------------------------------------------------
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