FC: One Internet exec's harsh view on spam: "We're under attack!"

From: Declan McCullagh (declanat_private)
Date: Sat Dec 21 2002 - 21:49:47 PST

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    Date: Thu, 19 Dec 2002 15:14:14 -0800
    To: declanat_private
    From: Mike Masnick <mikeat_private>
    Subject: another anti-spam dictator
    
    Hi Declan,
    
    Following your emails about bad anti-spam policies, I thought you might be 
    interested in this story as well.  It's about Barry Shein, president of The 
    World (one of the oldest "public" ISPs around), going somewhat ballistic 
    when approached by a customer/friend asking about messages to him that were 
    falsely being bounced as spam.
    
    http://www.internetwk.com/story/INW20021219S0003
    
    My own thoughts on it were posted here:
    
    http://www.techdirt.com/articles/20021219/151210_F.shtml
    
    Clearly, spam is a problem for ISPs (moreso, even than for end-users), but 
    his response seems to go a bit too far - especially when he's being asked 
    by a customer about a specific, identifiable case of a false positive.  His 
    response is:
    
    "The one thing I won't do is spend a remaining minute of our time talking 
    about false positives. If we all go down in blazes, I don't care any more."
    
    He also has a theory that spam is really a cyberterrorist denial of service 
    attack.
    
    Nice to see anti-spam folks taking a reasonable approach to all this, 
    yes?  It's going to increasingly become an issue for end-users in choosing 
    who their ISP is.  Clearly, some spam filters are helpful, but there needs 
    to be some flexibility involved.  Self-declared, anti-spam dictators are 
    causing almost as many problems as they think they're solving.
    
    Mike
    
    http://www.techdirt.com/ 
    
    
    
    
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