('binary' encoding is not supported, stored as-is) Hi. I a currently looking for a job in the NYC area. I have 6 yrs experience installing and supporting/managing firewalls (interlock and checkpoint) for ANS/UUnet & Qwest. Much of that experience was as a working manager. I've done 1000's of unix installs/hardening, and done the necessary planning and network troubleshooting of countless firewall installs for hundreds of different companies unique scenerios; including firewalls used for internet connection, within LAN, in hosting environment, and in VPN setup. My resume is included below. Thanks, Mark 33 Riverside Dr., #2DA NY, NY 10010 Home Phone: 212-724-8087 Email: mbresnikat_private Summary Extensive experience as technical lead and engineering manager in areas of network security, troubleshooting, and design. In-depth knowledge of installation, configuration, and support of Unix systems, firewalls, and their interaction with associated network devices. Completed 1000+ installations of Solaris and firewall software. Flexible team player with excellent organizational, analytical and communication skills. Proven ability to work effectively with customers, sales, vendors, engineers, and management; prioritize and manage multiple projects; and tackle new challenges in various fields. Education B.S. Computer Engineering, Virginia Tech Operating Systems Unix (Solaris, AIX, BSD), Windows 95/98/NT Languages Perl, ksh, HTML, CGI, C, FORTRAN, VHDL, COBOL, Pascal, Assembly Protocols TCP/IP, SMTP, HTTP, HTTPS, FTP, Telnet, SSH Networking Network Security, Firewalls (Checkpoint and InterLock), VPN’s, Routing, DNS, LAN, WAN, High Availability (F5 BigIP) Software Netscape Server & Communicator, MSIE, Microsoft Office, Microsoft Access, Remedy, Kerberos v4 & v5, Real Audio, Networker (backups), Eudora, PGP Work Experience Qwest Communications, New York, NY Operations Manager, August 1999 - June 2001 Built and managed a team of 8 provisioning, install, and support engineers. Developed, from the ground up, the procedures for deployment and support of a managed firewall service using Checkpoint software running on Nokia hardware, a managed IDS service, and a network scanning service. Worked with sales, product management, engineering, NOC, and other operations teams to design scalable processes and ensure seamless customer experience for customers getting multiple products from Qwest. Manage sales and customers expectations. Helped develop business model and continually re-evaluated headcount needs to achieve goals. Point of escalation for customers and sales on all implementation and support issues. Top of Qwest escalation chain for all technical firewall issues. Developed vendor relationships and negotiated pricing discounts. Interviewed and hired new employees. Trained the trainer. UUNET / ANS, Reston, VA Installation Manager, February 1996 - May 1999 Managed a team of 5 security installation engineers and installation coordinators. Handled escalated installation issues involving complex hardware configurations, routing, dns, and network design. Conducted on-site installs and pre-sales planning calls for strategic business customers. Worked with product marketing to set prices and sales procedures. Developed installation processes for new sales channels and new product lines including a managed firewall service called InterManage (using InterLock or Checkpoint) and a high availability solution (using F5 Lab’s BigIP). Evaluated and procured SPARC hardware. Developed and managed vendor relationships and negotiated pricing discounts. Developed installation tools and scripts to automate software upgrades and installs. Interviewed, hired, and trained new employees. Installation Engineer, October 1995 - January 1996 Worked with new firewall customers to get systems installed and operational. Conducted planning calls to discuss firewall configurations as well as design and configurations of associated networks and systems. Assembled SPARC hardware to customer specifications. Installed and configured Solaris and firewall software including both InterLock and Checkpoint Firewall-1. Solved routing, network, and configuration problems to complete install and make firewall usable. Senior Support Engineer, July 1995 - June 1996 Handled escalated UNIX and firewall software support requests. These requests included complex mail, web, and routing scenarios; developing custom scripts to solve unique problems; and integrating third party products. Wrote chapters in the InterLock firewall administrator’s guide. Taught 3 day firewall administrators course. Trained junior support engineers. Went on pre-sales calls and to trade shows to help close technical sales and conduct product demonstrations. Support Engineer, March 1995 - June 1995 Responded to real time and email support requests from network administrators at Fortune 1000 companies. Fulfilling requests involved diagnosing and debugging configuration and software problems in Unix and firewall applications. Questions and problems included networking, routing, http, dns, mail, ftp, high availability, telnet, snmp, and backups. Deet’s Place, Blacksburg, VA Operations Assistant Manager, February 1994 - March 1995 Involved in all aspects of preparing for a grand opening including developing products and pricing, researching and purchasing hardware, and formulating processes and procedures. Programmed and maintained retail data terminals. Setup and installed software on mainframe computer terminals. Trained management and new employees in use of RDT’s, PC’s, and software packages. Trained and supervised 30+ employees in proper customer service, production techniques, and presentation of food items. Created forms and maintained reports and records involving cash handling, inventory, and purchasing. Interviewed and hired new employees. Created work schedule to regulate labor hours while providing optimal customer service. Certifications & Honors: Certified Checkpoint Systems Administrator & Engineer Certified InterLock Systems Administrator, Engineer, & Instructor Culinary Services Student Employee of the Year 1993 M. Buford Blair Award for Outstanding Community Service 1988, 1993 Hobbies & Activities: Soccer, Softball, Basketball, Volleyball, Ultimate Frisbee, Tennis, Community Service
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