('binary' encoding is not supported, stored as-is) I am a motivated and dedicated individual looking for great opportunity to show what I have to offer. I am a wise investment that will provide outstanding rewards to a company. I feel that my experience in both sales and technical aspects would enhance both my employer and myself. This would be an excellent opportunity to demonstrate my customer management, relationship building and technical skills. Given the responsibility, I can ensure you my efforts will be maximized to their full potential without lack of growth to create a profitable and customer focused company. With my strong motivational work ethic and desire to succeed, I guarantee the results you are looking for. My past experience has been in technical sales and integration so I know what it takes to stimulate and inspire to achieve goals within. Additionally, I offer excellent analytical abilities and strong organizational skills. These qualities, combined with my dependability and dedication, should enable me to make a valuable contribution. I take pride in working with others towards a common goal and am always looking for new ways to improve things. I am confident that my knowledge and abilities would be of value. Willing to travel or telecommute as to not relocate. Please contact me for an interview. Summary Extremely talented and dedicated individual who has extensive knowledge of LAN/WAN design, telecommunications connectivity and infrastructure, sales posture and technical experience as it relates to IT integration with all levels of management. Unprecedented dedication to customers needs and support. Exceptional project coordinator, team player, fast learner for new and advancing technologies. Objective Seeking a dynamic and challenging career in a stable yet growth oriented company with advancement opportunities. A company who rewards individuals for dedication, integrity and hard work. Experience X4TRESS Security October 2001-Present VP Sales Engineering Responsible for all aspects of technical expertise, technical operations, installation, management of products and product development as it relates to security. Provided pre and post sales support in addition to carrying duties as an Account Executive and general consultant. Achieved Sales goals with Account Executive to exceed quota. Created processes and policies for pre sales, install, support, and maintenance for company. Assumed all responsibility for technical feasibility of products, support and sales design. Projected complete focus on customer service when issues arise to satisfaction. Completely maintained our Managed Security offering including sales aspect on product. Maintained excellent working relationship with clients. Covad Communication June 2001-October 2001 Regional Sales Engineer Supported an Account Executive team in a 9 state area in all aspects of Sales engineering, pre and post sales support, product support and special project leadership. Collaborated with Account Executives on strategic ways to close business on SME level to meet and exceed quota. Provided tier one support for all aspects as it relates to DSL and Layer 1, 2, 3 services. Closed 50% more business with RSE present than Account Executive alone. Obtained Subject Matter expert status of value added products (VPN, Managed Security, web hosting). Covad Business Solutions April 2001-June 2001 Enterprise Team Sales Engineer / Manager Directed a team of Project Managers and Customer Service Reps to develop, maintain, and support all enterprise level opportunities and inbound sales activity generated from direct and indirect marketing efforts. Increased response time for order placement from outsourced call center to 36 hours from 72 hours. Managed a team with an average of 300 + orders at any time. Called upon frequently for special technical projects to complete in a timely fashion. Completed transitions of customers whose ISP was migrating away from DSL. Survived massive layoffs and promoted to Regional Systems Engineer for the Midwest Bluestar.Net April 2000-April 2001 Regional Sales Engineering Manager September 2000- April 2001 Responsible for all Sales Engineers in an assigned territory for technical & sales expertise, process, training, and escalations. Subject matter expert for certain products and processes. Assume all responsibility for sales engineering for a 5 state region. Worked with 8 sales engineers to develop, train and shape their expertise in the industry to close business and assisting account executives from sales presentations to post sale support. Provided escalation path from Sale Engineer to resolve any pre or post sales issues. Increased enterprise opportunities by personally handling all aspects of pre and post sales engineering. Promoted to Enterprise Team Engineer / Manager. Sales Engineer April 2000 September 2001 Responsible for assisting Account Executives with pre - post sales product support and design for technical feasibility as it relates to integration of clients network. Acquired information concerning the prospects infrastructure to ensure products sold was able to operate in a respectable manner as described. Work closely with all aspects of the business from pre-sales to installation providing the customer a smooth transition and building a lasting business relationship with them. Responsible for identifying new or expanded business opportunities, promote new business ventures, and help with negotiations of terms and conditions. Continually look for ways to improve internal processes for efficiency and relevance. Employee of the month May 2000. Promoted to Regional Sales Engineering Manager. Entre Computer Center May 1997-September 2000 Business Account Sales Consultant Responsible for promoting business-to-business sales relationships for implementing and servicing of networks (LAN &WAN) and internet connectivity through cold calls, consultation and referrals. Provided customers with a total end-to-end solution for businesses. Acquired all accounts through cold calls and referrals. Accountable for entire sales process from beginning to end. Increased total sales revenue at a rate of 42% per year and exceeded quota time after time. Levys Lumber and Building Center February 1990 May 1997 Department Sales Manager - June 1996 May 1997 Conducted sales, ordering, marketing, and inventory for lumber department as well as responding to customer suggestions and complaints through legendary customer service. Supervised salespeople in department with increased morale. Increased overall sales in store. Employee of the month. Department Sales Manager - January 1994-June 1996 Directed incoming and outgoing merchandise, inventory, and accounts payable purchase orders. Managed all receiving personnel and activities in a respectable fashion. Developed troubleshooting skills in complex problem situations. Employee of the month. Warehouse Employee November 1992 January 1994 Received merchandise from delivery service, checked in orders, and filled customer orders. Fulfilled all receiving duties. Sales Trainee February 1990 November 1992 Provided customer courtesy and replenished stock on sales floor. Obtained the knowledge to deal with the public in retail sales. Gained confidence in the workplace. Education 1991- 1996 Jefferson Community College and University of Louisville - Associates in Accounting G.P.A. 3.0 Major: Bachelor of Science in Business Administration in Marketing Certifications SonicWALL Certified Engineer, FatPipe Certified Engineer, Symantec Certified Engineer, Computer Associates Certified Sales Expert. Presently seeking Cisco Security Specialist and Microsoft MCP. Excellent working knowledge of MS Windows 2000 server, Exchange 2000, and router configurations.
This archive was generated by hypermail 2b30 : Tue Nov 26 2002 - 09:08:15 PST