Hi all, I am looking for an opportunity to return to the world of network security, preferably in the Fairfax county area. I bring to the table two years of intense firewall administration in a NOC environment, great customer service skills, team-building ability, a drive to excel, and pride in my work (whether building firewalls or selling appliances, as I am currently doing). My resume follows for your viewing pleasure. Sincerely, Lisa Beatty * Two Years Professional Network and Security Experience. * Exceptional customer relations and creative problem-solving skills. * Security and network products and technologies: Check Point Firewall-1, Entrust X.509, Cisco Netranger, Websense, WebNOT,Check Point Provider-1, Solaris, Contivity, NAT, Axent Raptor, snoop/tcpdump, Network Alchemy VPN, HP Openview, IPSec, IKE, Stonebeat, PERL, Remedy, Public Key Infrastructure, SecuRemote/Secure Client, SecurID, RADIUS Relevant Professional Experience Data Network Executive AT&T San Jose, California 2000 ~ 2001 * Provided global, end-to-end data-related solutions, including traditional data transport (Private Line, Frame, ATM), broadband, VPN, CPE, and outsourcing, to mid-market customers. * Protected revenue base and generated new revenue. * Developed and maintained strategic business relationships with clients. * Analyzed sales opportunities and made sales presentations. * Acted as technical resource for salespeople within branch. Network Security Engineer Intira Pleasanton, California 2000 * Provided internet security services for web hosting customer networks and internal networks. * Administered Firewall-1 on Solaris and Nokia platforms: rule base administration and policy auditing, log file and traffic analysis, routing and NAT, SecuRemote implementation and troubleshooting, and initial implementation of Solaris operating system and Firewall-1. * Administered Cisco NetRanger IDS and Network Alchemy VPN. * Defined, documented, and implemented operational procedures. * Evaluated operations for physical security and general security awareness. Network Security Analyst Sprint Reston, Virginia 1998 ~ 2000 * Provided firewall administration and authentication services for over three hundred internal and external clients. * Administered Firewall-1 on Solaris and NT platforms: routing configuration, user account management, NAT, rule base administration and policy auditing, log file and traffic analysis, SecuRemote configuration and troubleshooting, and content filtering with WebSense. * Administered Axent Raptor on Solaris platform: routing configuration, user account management, NAT, rule base administration, RaptorMobile configuration and troubleshooting and content filtering with WebNOT. * Acted as Certificate Authority for Entrust X.509 digital certificates: established standardized process flow for certificate administration, and wrote technical documentation and provided training for certificate end users and Registration Authorities. * Developed PERL scripts to automate the issuance of certificates, saving an average of fifty man-hours per month. * Administered SecurID database of over fifteen hundred users: instituted improved process flow for token issuance, troubleshot authentication issues with users, wrote technical documentation and provided training for end-users. * Tracked client issues using Remedy-based trouble ticket system. * Used HP OpenView to monitor the health and connectivity status of all client security devices. * Trained new associates in troubleshooting techniques and firewall administration. * Established and maintained strong rapport with internal and external customers. Client Services Specialist Sprint Reston, Virginia 1997 ~ 1998 * Provided voice service support for mid-market customers. * Increased account base from $500,000 to $800,000 per month within a year. * Exceeded revenue retention and aging standards. * Instructed customers in interpretation of bills and contracts and provided root-cause analysis and resolution for billing discrepancies. * Implemented enhanced toll free routing for customers. * Received top rating of "excellent" in customer satisfaction surveys by 95% of customers and was regularly given verbal and written commendations from customers. * Participated as mentor for New Hire Program. * Interacted on site with clients as member of account team. Education and Training * Introduction to FireWall-1 Management, Advanced FireWall-1 Management. Obtained Check Point Certified Security Administrator (CCSA) certification. * Nortel Contivity (virtual private networking). * Solaris 2.x System Administration II. Midwestern State University Wichita Falls, Texas * Completed 36 credit hours of math and 24 credit hours of computer science courses towards a B.S. in Mathematics. Other * US Citizen * Eligible for Security Clearance * References available upon request
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