Immediate Openings Support Engineers (Sunnyvale CA)

From: Brian Contos (bcontosat_private)
Date: Tue Jun 17 2003 - 13:23:07 PDT

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ArcSight - a leading provider of security risk management software has
immediate openings for experienced support engineers and a support engineer
manager in Sunnyvale California.  Support Engineers will be responsible for
handling level 1 and 2 customer support issues via phone and e-mail, and
will work closely with development, QA, Pre-Sales and professional services
teams to track and respond to customer issues.

The ideal candidates should have the following:
·	Previous experience in a field or internal support/engineering
position - a minimum of 2-years preferred
·	Excellent verbal and written communication skills
·	Excellent problem solving skills
·	A strong understanding of both UNIX and Windows Operating Systems
·	A strong understanding of Networking and TCP/IP 
·	A solid familiarity with multiple security products such as
Firewalls, VPNs and NIDS
·	An understanding of Oracle, DB2, Java and PERL would also be a plus

If you are interested in applying for this position, please forward a resume
and cover letter to: bcontosat_private - no recruiters please.

For more information on ArcSight, please visit: http://www.arcsight.com.

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