[ISN] Agency's high-tech skills exaggerated

From: InfoSec News (isnat_private)
Date: Tue Jun 10 2003 - 23:28:56 PDT

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    http://www.canada.com/technology/story.html?id=C803EBCB-F6A4-435B-B1A1-6D5B4F84172E
    
    [ http://www.cia.gov/csi/studies/vol47no1/article07.html  - WK]
    
    Joseph Brean  
    National Post 
    June 10, 2003
    
    The Central Intelligence Agency is so afraid of losing sensitive 
    information to hackers that its analysts work on outdated and poorly 
    integrated computers, according to a newly declassified report.
    
    Today's average CIA spy uses very little fancy gadgetry, the report 
    suggests, and relies instead on a simple workstation built around two 
    computers and two telephones -- one each for secure and unsecure 
    correspondence. But in the agency's deep-rooted culture of suspicion, 
    even the secure computers are bogged down in security protocol.
    
    Some files cannot be shared, some cannot be updated, and still others 
    cannot be searched, the report says, and until recently, even Palm 
    Pilots were banned from CIA facilities.
    
    All of this has left security analysts struggling to cobble together 
    their reports with incomplete information.
    
    When it comes to computer security, the report reads, "hardly anyone 
    asks whether a proposed rule will affect the ability of analysts to do 
    their work."
    
    Bruce Berkowitz, the retired officer turned academic who researched 
    the CIA's computer systems for an internal journal, said this 
    institutional paranoia has left CIA analysts five years behind their 
    peers at other government agencies in terms of tech savvy.
    
    His report chronicles the inability of security analysts to 
    efficiently share files on ongoing matters or to quickly compile 
    dossiers on breaking issues, such as missile proliferation in an 
    unexpected country.
    
    This "technology gap" was brought into stark relief after Sept. 11, 
    2001, he said, when scores of analysts were re-assigned and "the 
    process was anything but smooth."
    
    His conclusion, which comes as the CIA is planning sweeping computer 
    upgrades, is at odds with the widespread, Hollywood-inspired 
    perception of the Agency as a veritable fortress of the highest 
    technology.
    
    In reality, the CIA is wary of computers, Mr. Berkowitz writes, and 
    the strength of its fortress is built on an irrational fear of 
    "bogey-men" that compromises efficiency.
    
    "Despite what one sees on TV, there is not much 'gee wiz' software at 
    the typical DI analyst's desk. A few analysts use some specialized 
    tools for sorting and displaying data [e.g., terrorist networks], and 
    analysts who cover the more technical accounts use computerized models 
    [e.g., analyzing the performance of foreign weapons]. But these are 
    the exceptions," he wrote.
    
    Even the proposed upgrades do not offer much hope, as bureaucratic 
    hurdles will stretch this process out over at least three years.
    
    Reg Whitaker, a professor at the University of Victoria specializing 
    in security matters, called the tension between technology and 
    security a "basic contradiction" of security analysis.
    
    He said the standard response has been a "culture of need to know," a 
    compartmentalization of information that can be secure but also highly 
    restrictive for anyone who uses the information.
    
    
    
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