[ISN] Clarke book cites management, info-sharing problems at DHS

From: InfoSec News (isn@private)
Date: Wed Mar 24 2004 - 04:01:33 PST

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    http://www.computerworld.com/securitytopics/security/story/0,10801,91561,00.html
    
    [http://www.amazon.com/exec/obidos/ASIN/0743260244/c4iorg  - WK]
    
    
    News Story by Dan Verton 
    MARCH 23, 2004 
    COMPUTERWORLD 
    
    The Bush administration's homeland security strategy, including its
    new emphasis on cybersecurity, is poorly managed and being held
    hostage to decades-old cultural and turf battles, according to a new
    book out this week by former White House adviser Richard Clarke.
    
    Clarke's book, Against All Enemies, hit stores yesterday and caused an
    immediate uproar in Washington. In it, Clarke accuses the Bush
    administration of politicizing the war on terror and forcing a virtual
    army of professional staffers to pull recalcitrant senior officials to
    the realization that national threats had changed and required new
    defenses.
    
    Clarke ended a 30-year career in government last March as chairman of
    the President's Critical Infrastructure Protection Board and the de
    facto cybersecurity czar.
    
    In 291 pages that describe detailed conversations and meetings with
    the president and many of his key cabinet members, Clarke paints a
    portrait of an administration so sidetracked by the idea of deposing
    Saddam Hussein that many officials charged with setting up the new
    Department of Homeland Security and improving information sharing
    across agencies quit in frustration.
    
    Even on Sept. 11, 2001, the ability of Clarke and other members of the
    president's senior White House staff to communicate and direct a
    response to the terrorist attacks was severely hampered by poor
    communications, according to Clarke.
    
    "The comms in this place are terrible," said Vice President Dick
    Cheney, according to Clarke. He was referring to the East Wing bomb
    shelter in the White House.
    
    "Now you know why I wanted the money for a new bunker," replied
    Clarke.
    
    "I could not resist," he wrote later. "The President had canceled my
    plans for a replacement facility."
    
    The FBI under former director Louis Freeh also falls squarely in
    Clarke's cross hairs for failing to take the issue of information
    sharing and IT infrastructure seriously.
    
    "The lack of computer support was a failure of the bureau's
    leadership," wrote Clarke. "Local police departments throughout the
    country had far more advanced data systems than the FBI. In New York,
    I saw piles of terrorism files on the floor of the [FBI Joint
    Terrorism Task Force]. There was only one low-paid file clerk there,
    and he could not keep up with the volume of paper that was being
    generated. There was no way for one agent to know what information
    another agent had collected, even in the same office."
    
    This was in "stark contrast to the CIA, NSA and the State Department,"  
    wrote Clarke, "which flooded my secure e-mail with over 100 detailed
    reports every day."
    
    Eventually, the volume of intelligence reporting became so great after
    the terrorist attacks that Clarke established a threat subgroup
    charged with tracking intelligence leads in a program made famous by
    the television program Threat Matrix. Many people would be surprised
    to learn, however, that the infamous threat matrix is nothing more
    than an Excel spreadsheet, according to Clarke.
    
    Clarke describes a conversation he had with a veteran FBI official who
    likened the agency to an aircraft carrier. "It takes a long time to
    stop going in one direction and turn around and go in another," the
    official told Clarke.
    
    Senior officials at the Department of Homeland Security are also
    faulted for mishandling the massive merger of 22 federal agencies and
    200,000 employees. Clarke calls Secretary of Homeland Security Tom
    Ridge "at root a politician, not a manager nor a security expert."
    
    Clarke claims that the administration downgraded the importance of
    homeland security in favor of the war in Iraq, and in an interview
    with Computerworld last week, Clarke said cybersecurity and
    critical-infrastructure protection suffered the same fate.
    
    "They've demoted the issue from a White House issue to being an issue
    four or five levels down in the Department of Homeland Security," said
    Clarke. Asked about the charges that his office succumbed to industry
    pressure and at the last minute ripped the teeth out of the National
    Strategy to Security Cyber Space, which Clarke released in February
    2003 just before leaving government, Clarke called such claims "an
    urban legend."
    
    He doesn't address the national strategy in detail in his book but
    does say that he and deputy Roger Cressey worked on the issue of
    cybersecurity for a year "before quit[ting] the administration
    altogether."
    
    The creation of the DHS was flawed from the start, according to
    Clarke. It should have been done in phases. Instead, dozens of
    agencies were simultaneously merged into one in an effort that was the
    equivalent of the AOL/Time Warner merger "multip[lied] by several
    orders of magnitude."
    
    Fixing the DHS will require the creation of a management cadre from
    the best and the brightest of the civil service, military and private
    sector, according to Clarke. The DHS must become a place where senior
    managers want to work, he wrote, saying that it must become "the GE of
    the government." Hiring bonuses may be needed, but creating a halo
    effect costs money.
    
    "Regrettably, the administration sought to do homeland security on the
    cheap, telling Ridge that creating the new department has to be
    'revenue neutral,' jargon for no new money to implement the largest
    government reorganization in history," Clarke wrote.
    
    
    
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