-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hello, [Disclaimer, legal stuff, strictly my own personal opinions enclosed, etc.] I can vouch for the method that I took - Call them and ask them to open a ticket for you for tracking purposes, establish a secure communication method with them with PGP, call them and get their Hex PGP Fingerprint, and vice-versa, then send them a signed and encrypted mail with the statement you want on behalf of your company. I was extremely impressed with their responsiveness and we had our little snippet on their web pages within 36 hours. HTH, Matt. - -----Original Message----- From: Jonathan G. Lampe [mailto:jonathanat_private] Sent: 19 February 2002 22:46 To: bugtraqat_private Subject: Whose X do I need to X to get on CERT? My company makes a product ("UniGate") which among other things is an SNMP agent. When CERT's recent SNMP advisory came out (http://www.cert.org/advisories/CA-2002-03.html), we reacted I think like any other responsible vendor should. I grabbed the various test suites available and threw them against undefended internal test boxes while the engineering staff consulted the source code. It took us two full days to get a handle on things, but by February 14th we had an advisory statement for our customers. I mailed CERT a copy (you can see the text of the message here: http://www.stdnet.com/support/?category_number=3&subcategory_number=1 ) On its major advisories CERT advertises a "Vendor Information" section with "details from vendors who have provided feedback for this advisory." I see the online doc has been updated several times a day since the advisory came out (18 times since I sent my first email), but after 4 emails and 2 phone calls I'm still waiting for anything other than an automated response. Has anyone else (particularly vendors) ever had problems getting CERT to post stuff, or even acknowledge your presence? Is there an invisible "pay-to-play" thing going on here which has escaped my notice? Am I talking to the wrong people? Anyone? Buehler? TIA, Jonathan Lampe, GCIA, GSNA, etc. P.S. Here's where I sent copies of the letter (give it another shot every 2 days or so...): certat_private SUBJ: VU#617947 certat_private SUBJ: CA-2002-03 Feedback VU#617947 certat_private SUBJ: Yet Another Vendor entry for CA-2002-03 Number Called: 412-268-7090 (Feb 15 and Feb 18) (On a Friday phone calls, the guy ack'ed receipt of at least one of the email messages - said "call back on Monday".) -----BEGIN PGP SIGNATURE----- Version: PGP 7.0.4 iQA/AwUBPHPZpDug2gJYiF5gEQKbmQCg8cmIHwkSMvPNv9xyMOGfwzX4x78Amwel criB0FniN9RUlT9Kex07u4ec =gl1M -----END PGP SIGNATURE-----
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