Most of the time the "operator" is not a real person but a computer with
voice recognition.
-Kris
-----Original Message-----
From: Marc Schuette [mailto:mschuette@private]
Sent: Monday, September 15, 2003 2:07 PM
To: crime@private
Subject: Re: CRIME FW: [Information_technology] Daily News 9/15/03
1) hack the mailbox
2) record the greeting to include 'yes' at certain intervals that match
with the collect call process
3) call collect to batswana and use the voicemail number to charge it to
4) att operator connects to voicemail box and gets 'authorization' from
a prerecorded voice which they mistake for a real person
5) unaware voicemail owner gets large invoice next billing cycle
6) att refuses to waive charges because of the access gained through
default and weak pin codes
anyone feel free to correct my recall on how the scam worked
Raan Young wrote:
Voice mail hijacked to accept collect calls from crooks. The words "Yes,
Yes, Yes" ...
I'm missing something. It's not clear to me what point there is to
this.
I haven't made a collect call in a long time, but it used to be that the
operator would ask
the receiver if they would accept a collect call from so and so, then
make the connection if
they agreed.
So it seems like all this con would do is leave somebody connected, via
a collect call, to
the victim's voicemail box. Other than as a prank (or a way to drive up
AT&T's income :-) I
don't see any value to this.
Can somebody enlighten me?
Raan
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