RE: Comcast.net abuse contact?

From: Mike Healy (mike.healyat_private)
Date: Thu Jan 17 2002 - 11:53:01 PST

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    Afternoon All,
    
    I did get a reply back from Comcast. Their abuse address is
    abuseat_private
    
    It took me some time to get a hold of anyone that knew what I was talking
    about. They are still in the mist of the migration from Excite@Home to their
    own system. As a result they are still putting things together as far as
    investigation work is concerned. The individual I spoke to was very
    cooperative and interested in how we handle things here. It may take them a
    while to get going but I think in the long run you will find them to be
    responsive.
    
    Have a great day,
    
    Michael D. Healy Sr.
    Sr. Internet Investigator
    Policy Enforcement
    Adelphia Communications
    
    
    
    
    -----Original Message-----
    From: rootat_private [mailto:rootat_private]
    Sent: Wednesday, January 16, 2002 9:20 AM
    To: incidentsat_private
    Subject: Comcast.net abuse contact?
    
    
    Hello,
    
    Does anyone out there have a valid abuse reporting contact for the
    comcast.net domain?  Comcast is a cable internet provider who owns both the
    comcast.com and comcast.net domains.  Their customers often appear in my
    firewall logs attempting massive port scans, probes for trojans... your
    usual "script kiddie on a broadband connection" type of stuff.
    
    Their Web sites feature mostly inane drivel and marketing promotions,
    providing nothing useful in the way of company contact details.  I sent
    reports of their users abusing my firewall only to have emails to
    abuseat_private and abuseat_private bounce back to me.
    
    Anyone have the valid abuse email?  Perhaps a phone number?
    
    (Am i alone in wishing that there could be SEVERE legal - or preferably
    physical - penalties for anyone found operating a domain WITHOUT valid
    postmaster and abuse email boxes?  I'd personally volunteer to my resources
    to dispatch test emails to domains at random for those two addresses,
    demanding a response.  If one didn't arrive in a certain amount of time,
    then oversight bodies would be called in to levy fines, public floggings,
    etc.  ah well, a man can dream.)
    
    Brian Rea
    Senior Network Engineer
    PhysioMetrics
    
    
    
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