RE: Stolen Card Purchases

From: Green, Art (Art.Greenat_private)
Date: Wed Jul 10 2002 - 10:58:17 PDT

  • Next message: Jason Coombs: "RE: Stolen Card Purchases"

    Try the Internet Fraud Complaint Center at https://www.ifccfbi.gov/bcms/logon.asp.  I have heard of companies being referred here by their local FBI office.
    
    Art
    --
    Art Green                 V: +1-608-937-5226
    Sr. Security Analyst
    Lands' End, Inc.
    1 Lands' End Way
    Dodgeville, WI 53595
    Visit us on the web: http://www.landsend.com
    --
    
    -----Original Message-----
    From: Ray Pompon [mailto:raypomponat_private]
    Sent: Wednesday, July 10, 2002 11:44 AM
    To: Jonathan A. Zdziarski
    Cc: incidentsat_private
    Subject: RE: Stolen Card Purchases
    
    
    
    I agree.  Mary is a good resource, I've met her and she's pretty sharp.
    
    There have been times where I've had to "shop" a case around to the various
    agencies to get attention.  Good bets are the FBI, Secret Service, the
    locals,  or even right to the source: The US Attorney's office.   If you've
    got damages and decent evidence, then you usually can get a case going.
    
    
    At 06:43 PM 7/9/02 -0700, Greg Reber wrote:
    >Jonathon - try Mary Kimura, Infragard coordinator for the San Francisco FBI
    >office.
    >
    >-greg
    >
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    >-----Original Message-----
    >From: Jonathan A. Zdziarski [mailto:jonathanat_private]
    >Sent: Tuesday, July 09, 2002 5:24 PM
    >To: incidentsat_private
    >Subject: Stolen Card Purchases
    >
    >We've seen a significant increase in the number of stolen credit card
    >purchase [attempts] made on our website recently, and I'm wondering if
    >anyone has had very good experience in convincing any legal arm to take
    >action.  We have sent three related incidents to the Secret Service, who
    >will not touch it unless there's at least $50,000 involved.
    >Unfortunately, most local law enforcement agencies are impotent at such
    >issues.  We traced the first attempt back through an open proxy where
    >the administrator even sent us enough information to track him back to a
    >residential DSL line, but nobody's willing to put in even a little work
    >to go and subpoena the data and make an arrest.
    >
    >We're getting pretty sick of having to feel "paranoid" when customers
    >purchase our products, so I'm hoping some of you may have had more luck
    >than I have thus far in dealing with such issues.  Any creative comments
    >would be appreciated.
    >
    >Jonathan A. Zdziarski
    >President
    >Network Dweebs Corporation
    >http://www.networkdweebs.com
    >
    >
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