FC: Time to boycott Godiva for spamming customers? By D. Touretzky

From: Declan McCullagh (declanat_private)
Date: Thu Apr 04 2002 - 17:27:09 PST

  • Next message: Declan McCullagh: "FC: Direct marketing group replies: It's nutty to boycott Godiva"

    ----- Forwarded message from owner-politechat_private -----
    
    From: Dave_Touretzkyat_private
    To: politechat_private
    Cc: lettersat_private, Godiva_Customerserviceat_private
    Subject: Godiva's contempt for customer privacy
    Date: Thu, 04 Apr 2002 18:49:57 -0500
    
    Declan,
    
    Yahoo is not the only group selling out their customers.  I recently
    sent some chocolate via Godiva.com, and a week later found myself on
    Godiva's spam list, despite the fact that I had never agreed to
    receive any advertising from them.  But that's not the worst of it:
    I went back and read their privacy policy at
      http://www.godiva.com/customer/privacy.asp
    
    The policy says that not only will Godiva spam me whether I asked for
    it or not, but they will also supply my address to other parties who
    would like to spam me.  And if I don't like this, I have to call their
    800 number and ask them to stop.
    
    What's most galling is that the privacy policy claims to be in
    compliance with "guidelines from the Council of Better Business
    Bureaus".  Apparently those guidelines don't require companies to
    protect privacy in any way, as long as they disclose (in the fine
    print of their online Privacy Policy) exactly how they intend to screw
    their customers.
    
    Well I've had enough of this.  I urge everyone to boycott Godiva until
    the company learns to show some respect for its customers.
    
    -- Dave Touretzky
    
    
    ----- End forwarded message -----
    
    
    
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