pki systems engineer and technical support

From: tom harlan (cupojoe24at_private)
Date: Thu Oct 10 2002 - 22:51:53 PDT

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    Hello,
    
    I am seeking security analyst or security management work in the Silicon 
    Valley/ South Bay and San Francisco area.  I'm looking for full-time 
    employment.
    
    I am currently exploring different avenues of opportunity in search of a 
    career with an organization where I can offer my extensive years of 
    training and expertise. I am about to complete my degree from the 
    University of San Francisco (6 units until completion) with a BS in 
    Information Systems Management (3.61 GPA).
    
    I welcome any contact and consideration regarding my resume should my 
    credentials be of the caliber that you are seeking. Thank you for your 
    time regarding this matter.
    
    Sincerely,
    
    Tom Harlan
    E-MAIL CUPOJOE24at_private
    
    
    
    OBJECTIVE
    	
    Available to discuss a challenging and responsible position where my 
    education, training, and experience can be fully utilized to our mutual 
    benefit. Delivering thirteen years of increasingly responsible experience 
    solving business and technical problems through the management of advanced 
    technology in networks, telecommunications, and systems applications.
    
    	
    PROFESSIONAL EXPERIENCE
    
    2000 to 2002	
    VeriSign, Inc	Mountain View, CA
    Senior Field Systems Engineer 
    
    Responsible for architecting, implementing, and designing new 
    functionality into existing Enterprise architecture's to meet new scaling 
    requirements, increase automation, and improve robustness of processes 
    centering on PKI deployments as well as payments settlement.
    
    Delivered integration education and customer presentation for payment 
    gateway products (Signio and CyberCash) at the TCP/IP level showing proof 
    of concept by providing test accounts.
    
    Provided in-depth knowledge of a wide array of commonly deployed network 
    operating systems and applications. Common deployments included 
    integration with common applications such as IE, and Netscape browsers.
    
    Integration with smart card technology such as Active Card, Gem Plus, 
    Litronic. Integration with Single Sign-on technologies such as Netegrity, 
    and Websphere. Integration and development with SSL accelerator cards such 
    as Big IP, Sonic Wall, and nCipher. 
    
    In-depth knowledge of cryptography and technologies such as access 
    control, authentication, authorization, PKI, IPSec/IKE, SMIME, SSL, smart 
    cards, digital certificates and how they are utilized and deployed within 
    an enterprise infrastructure.
    
    Provided integration assistance and design utilizing customers existing 
    LDAP or ODBC compliant data sources. As well as consulting for best 
    practices and disaster recovery concerning the customers security 
    architecture.
    
    Provided direct design and integration support for customer initiatives 
    with Docsis certification with cable modem manufacturing, HIPPA and AMA 
    for Healthcare, and ACES and IECA with government agencies.
    
    Provided direct assistance to potential customers in the form of 
    consultation and integration pilot testing for evaluations of new 
    system/network technologies and proof-of concept testing.
    
    Delivered technical presentations and product demonstrations to potential 
    customers and Assisting multiple sales representatives within various 
    sales cycles to produce consistent results in meeting their respective 
    quotas with respect to region.
    
    Optimized as a technical liaison with product development towards future 
    implementations with product design.
    
    1996 to 2000	
    VeriSign, Inc	Mountain View, CA
    Senior Technical Support
    
    Provided direct support in a post-sales environment to Enterprise clients, 
    Addressing technical issues with installation, evaluation, and operation 
    of PKI, S/Mime and FireWall-1 products in moderate to extremely complex 
    networking environments such as NT, Unix and Linux. 
    
    Exposure to every major OS as it pertains to SSL and client authentication 
    regarding user name and password or client certificates. In-depth analysis 
    of PKI with all major clients such as IE, Netscape, Check point and Cisco 
    remote VPN clients.
    
    Advanced integration and troubleshooting with major commercial email 
    applications such as Lotus R5 and Microsoft Exchange 5.5 as well as common 
    desktop email clients utilizing s/mime such as Outlook, Messenger, and 
    Eudora and provided consultation and integration assistance within a 
    Tumbleweed environment.
    
    Served as team lead for technical staff, doubled productivity and 
    instrumental in raising team goals. Managed staff of 10.
    
    Provided technical and consulting support to recreate system issues and 
    troubleshoot problems in a lab environment, with direct communication and 
    coordination to marketing, product managers and engineering to resolve 
    customer issues. 
    
    Provided direct assistance for firewall and router implementations using 
    PKI such as Checkpoint, Cisco, Sonic wall and Nortel with an understand of 
    design implementations of enterprise deployments of PKI within customer 
    LAN/WAN environments, troubleshooting at the level 4 through 7 layers. 
    
    
    1995 to 1996	
    Anthem Electronics	San Jose, CA
    Inside Sales Representative
    
    Developed experience calling customers and establishing new relationships 
    with strong verbal communication skills over the phone. Experienced in 
    maintaining and meeting quarterly goals.
    
    
    1989 to 1995	
    United States Marine Corps	Alameda, CA
    Sgt. Avionics
    
    Directed daily maintenance of Aircraft component reliability evaluation 
    using standard military methods. In Depth experience with electronic 
    circuit analysis and component level repair of military hardware.
    Managed a staff of 12 IMA Technicians responsible for the maintenance and 
    support of 3 Helicopter Squadrons consisting of CH-53 Sea Stallions and CH-
    46 Sea Knights. 
    Military Occupational Specialty (MOS) 6433 –with Secret Security 
    Clearance. 
    Training included (BEE) Basic Electricity & Electronics, (AVA) Avionics 
    Technician Course A-1. 
    Attained the rank of Sergeant (E-5) due to academic excellence and 
    performance. 
    Honorable Discharge 1995 
    
    EDUCATION
    	
    2000 to present     	University of San Francisco
    B.S./Information Systems Management
    Maintained 3.61 GPA while working full time
    (6 units to graduation)
    
    Extended Education
    Anthem Foundation Sales and Marketing Training (1997)
    Military Technician School (1990)
    
    
    ACCREDITATIONS
    	
    Netegrity Administration (2001)
    VCE Certification (2000)
    CCSA and CCSE Certification (2000)
    
    AWARDS RECEIVED
    	
    Meritorious unit citation 6/93
    National Defense 9/93
    Good Conduct 10/93
    Letter of Appreciation 6-90
    EMT 1A certified 5-95
    Secret Clearance  9/89
    



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