On Fri, 18 Feb 2000, Transistor Sister wrote: > What I am finding more and more is that ISPs are less and less willing to > disclose any information about their customers. For example, I work for a They don't have to close it if they clean it up. > them that they had potentially been compromised and to inquire about this > ISP's acceptible use policy. It has been 12 days, and still my request has All major service providers have abuse departments. It's normally not that difficult to get hold of a human at one of them as long as you're not demanding information they don't have to give you. > gone unanswered after a series of more requests and ranting. Now I am told > that this information will not be relased to me unless my company issues a > subpoena for it. This is normal, and a part of our current legal climate where the ISP may be sued by their customer for violating privacy laws if they release information. ISPs have to have disclosure policies and they tend to be one-size-fits-all these days. Paul ----------------------------------------------------------------------------- Paul D. Robertson "My statements in this message are personal opinions probertsat_private which may have no basis whatsoever in fact." PSB#9280
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