FC: MailFrontier.net, poor anti-spamware, and future of mailing lists

From: Declan McCullagh (declanat_private)
Date: Sun May 11 2003 - 09:53:16 PDT

  • Next message: Declan McCullagh: "FC: John Levine: Challenge-response systems are as harmful as spam"

    When you request to subscribe to Politech 
    (http://www.politechbot.com/info/subscribe.html), you get a message back 
    from my server's majordomo application saying "please respond to verify 
    that you really do want to join the list."
    
    A few moments ago, a poor implementation of a challenge-response (C-R) 
    system -- in this case, the one sold by MailFrontier.net -- requested that 
    majordomo-owner click on a link in that reply email. MailFrontier.net's 
    email to majordomo-owner should *never* have been generated because the new 
    Politech subscriber (I know this for a fact) requested to be added to the 
    mailing list by contacting majordomo in the first place.
    
    It is true that verifying one user manually is not a problem. I did it. But 
    Politech receives hundreds of new signups per month, and if dumb C-R 
    systems become widely adopted, verifying hundreds of users per month will 
    present a significant burden. It removes the benefits of having automated 
    authentication via majordomo -- I might as well go back to the way I did it 
    circa 1995, which was editing a text file by hand!
    
    Actually, it's even worse than that. The initial confirmation messages come 
    from my server's majordomo address, which I'll need to manually verify when 
    interacting with flawed C-R system. But most messages to Politech come from 
    declanat_private, which I may need to manually verify as well, doubling the 
    amount of work required. And if I ever send mail to Politech from another 
    email address, as I have as recently as the last few weeks, that means 
    another round of confirmations. (FYI you should whitelist by Sender: 
    owner-politech)
    
    My reluctant conclusion is that C-R systems with flawed implementations 
    have the potential to end legitimate mailing lists as we know them today.
    
    For a C-R system to work properly, it will need to be tightly integrated 
    with the mail client (so it knows who you contacted) and probably 
    understand a little about popular mailing list software like majordomo, 
    mailman, and Listserv. It's easier for C-R companies providing web-based 
    email. For everyone else using software like Eudora and Outlook, that 
    probably means plugins, an email proxy service, or a new email standard 
    that Microsoft, Qualcomm, and others, like the folks maintaining mutt and 
    pine, would have to embrace.
    
    I don't see that happening anytime soon.
    
    -Declan
    
    PS: Dave Farber, who runs the IP list, sent out this warning a few days ago:
    >If I start getting a flood of challenges from earthlink ipers that require
    >my response I will most likely declare them SPAM and you will stop receiving
    >IP mail.
    >
    >I fully expect this to be the case for almost all the legitimate mailing
    >lists you are on and count on.
    >
    >See if their system allows you to pre-approve lists you are on else ....
    
    ---
    
    From: [deleted to protect the guilty].net
    Subject: Re: Confirmation for subscribe politech
    To: Majordomo-Owner [at] politechbot.com
    Date: Sun, 11 May 2003 10:16:39 -0400 (EDT)
    
    [-- Attachment #1 --]
    [-- Type: multipart/alternative, Encoding: 7bit, Size: 4.0K --]
    
    Thank you for sending me your email with the subject "Confirmation for 
    subscribe
    +politech". I really want to receive your email.
    
    In an effort to eliminate junk email, I am using MailFrontier Matador.
    Matador has placed your message on hold.
    
    Please click the link below so you will be added to my Allowed people list,
    I will receive your email, and we will be able to communicate freely going
    +forward.
    
    <http://c.mailfrontier.net/c/7d0b2b90ae/[deleted]>
    
    If you can not click on the link above, copy and paste the URL above directly
    +into your browser.
    
    A note from [deleted]:
    Sorry guys, I had to do this, just TOO much spam.
    
    ---------------------------------------------------
    This mailbox protected from junk email by Matador
    from MailFrontier, Inc. http://www.mailfrontier.com
    
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