All, Having been a casualty of the economic slowdown recently, I'm trying to find gainful employment again. I'm looking for an entry to mid level security position in a company that is fleetfooted, responsive and forward thinking. I hope that you will find my extensive experience in network/server/physical security, E-commerce, data and telephony networking, project management, banking and finance beneficial. I'm willing to relocate just about anywhere given the proper opportunity. Please feel free to email me or contact me at the number listed below. Thanks in advance, Marcus Ayson Marcus P Ayson 4925 E Desert Cove Nr 116 Scottsdale, AZ 85254 USA Fax 480-556-6728 Home Phone 480-556-6728 Email marcus_aysonat_private C O M P U T E R S K I L L S · HTML, Microsoft Internet Explorer, Microsoft FrontPage, Visual Basic, C++, Microsoft Foundation Classes (MFC), Java, Netscape Communicator, TCP/IP, DNS, MPLS, BGP, IS-IS, OSPF · Various brands of CSU/DSU's, Routers, Firewalls, Switches, Oscilloscopes, Digital/Analog Multimeters, Function Generators, Data Lines-Full and Fractional T1 to ISDN, LAN/WAN, ATM, Digitizers · High-level planning and project management of Storage solutions: SAN and NAS. · Siemans Telephony System, Cisco VoIP Solution, PBX, ACD, Voice-mail, IVR, Trunking · MS-DOS, Windows 3.11, Windows 95, Windows 98, Windows NT, Windows 2000, Linux/UNIX, Mac OS · Lotus 123, Lotus cc:Mail, Lotus SmartSuite, iPlanet, Microsoft Exchange, Microsoft Proxy, Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft PowerPoint, Microsoft Project, Microsoft Office, Crystal Reports, SDLC Methodologies, TCO and ROI calculations, Risk Management · Oracle - Financials, SAP, GreatPlains, MAS90 · AutoCAD, various drawing and digitizing applications. · 10 years of experience on and off professionally. L I C E N S E S & C E R T I F I C A T E S · MCSE certified 1997. · Currently pursuing PMI PMP, expected completion is Q3 2001. · Currently pursuing CISSP, expected completion is Q3 2001. O B J E C T I V E To fully realize my potential in the high tech field with respect to my technical skills and project management background. Q U A L I F I C A T I O N S Proven management track record. Successfully completed a number of technological initiatives in launching an Internet business that currently does $10MM in revenue. The focuses of these initiatives include: security, connectivity, reliability, storage, and stability in both data and telecom networks. Most of these projects involved cross-functional teams. In a previous career in finance, I managed a staff of 17 and a $50MM portfolio, increasing business from $2MM to $6MM in the space of 3 months. Upon making the transition to the high tech field, was promoted to supervisor of a staff of 7 within 4 months and managed to achieve and maintain world-class standards in the face of a reduction in work force. Definite and voracious desire to learn and grow. I have already obtained a Bachelors degree in Economics and in Computer Information Systems and I'm currently enrolled in classes for various certifications. With the realization that the technical field requires continual education, my intention is to further my education above and beyond the Graduate level. Highly ambitious. In a previous career in finance, I was the youngest and fastest promoted to the level of Center Manager in the history of Onyx Acceptance Corporation. Upon transition to the high tech field, was quickly promoted to the level of Supervisor in the call center at CalComp. Upon making contacts within CalComp, a few of us started up a relationship marketing solutions company. W O R K H I S T O R Y Manager Business Development, WiseSoft 2001- Current Responsibilities include managing client and contractor relationships and specialized network administration. These projects included, but were not limited to, new business generation, network troubleshooting, security analysis, limited network auditing, and development of opportunities to produce revenue-generating assignments. Other responsibilities included conducting facilitation meetings to understand client technical and business needs to enable development of proposals for client projects. As a function of effectively managing relevant cross-functional, internal and external WiseSoft teams and resources, I was involved in select and appropriate technical and industry forums as a representative of WiseSoft. Also, when project research revealed attractive prospects, I provided input to WiseSoft executive management regarding strategic opportunities and their development. I managed and monitored progress of all assignments with client companies to ensure contractual obligations, client satisfaction and profitability. And I developed risk mitigation and/or contingency plans, and identified task interdependencies when required. When required I was successful at mentoring, monitoring and guiding project managers/leads or individuals assigned to client companies' assignments and management of performance. Ultimately, ensuring maximum utilization of resources was a bottom line concern. Director Technical Operations, UGIVE Interactive 1998- 2001 Primary responsibilities include strategic planning and evaluation of various technological initiatives in direct conjunction with the President and CEO. This included creating, evaluating and presenting various TCO/ROI proposals for Executive Management approval. The various proposals included projects in both data and telecom networks. These initiatives included: -Definition and implementation of physical/data/network security policies and incident handling procedures -Deploying a corporate LAN to support group/corporate messaging, connectivity, and productivity -Setup network infrastructure to allow electronic transactions for retail supply chains and CRM systems -Deploying a WAN in conjunction with an external co-location facility -Installing a highly available and redundant data solution -Evaluating and setting up a financial system and its corresponding technical infrastructure -Designing and implementing a homegrown EDI system -Migrating all of the above systems to more standardized industry compliant models -Converting an intricately intertwined legacy customer and product database, legacy order management/EDI, and legacy financial system to more standardized industry compliant models -Coordinating a major relocation project As part of these projects, part of my responsibilities lay in appraising various technologies, contract negotiation, and evaluating, hiring, and coordinating assorted internal and external resources to most effectively achieve the desired goals. In addition, my responsibilities included defining and adhering to annual and quarterly budgets, departmental hiring and firing, and maintaining service levels for internal and external customers. Supervisor/Coach, CalComp 1997- 1998 Primary responsibilities include Network Administration for Test Laboratory Network, Crystal Reports Administration, and researching and developing hardware and software solutions for call management, call distribution, and email response. Have been responsible for managing and fine tuning call center personnel and procedures to achieve and maintain world-class response times. Daily responsibilities included facilitating software and hardware testing and feedback meetings, and maintaining accepted efficiency standards. Also responsible for project managing various solutions concerning various technical questions regarding the entire CalComp digitizer/scanner product lines with respect to numerous computing platforms and configurations. Conducted presales/facilitation calls regarding technical specifications of the various products in comparison to different competing products. Generated and maintained daily, monthly and quarterly reports. Sales/Marketing/Technical Support, Web Zone, Inc. 1997- 1997 Using various research and surveying techniques, I defined and determined solutions for various client situations, questions, and problems relating to Internet web page hosting, web site development and hardware solutions, electronic commerce and E-mail. Managed projects and programs that empowered development and design of dynamic and engaging web icons, pages and sites. Solicited and serviced sales and network development requests centered on Silicon Graphics workstations and web servers. Acted as liaison between differing project members and insured timely completion of ongoing installation and upgrade projects. Dealer Center Manager, Onyx Acceptance Corporation 1996- 1997 Managed various ongoing and recurring projects who's subjects included managing a $50MM portfolio and a staff of 17 employees to include marketing to generate business, developing leads, managing delinquency, maintaining client and customer relationships, and prospecting new business opportunities. These projects were responsible for increasing volume on a monthly basis from $2MM to $6MM in a span of three months. Consequently, I was the youngest and quickest promoted to the level of Dealer Center Manger in the history of Onyx Acceptance Corporation. Daily duties included hiring, firing, training, conducting workflow and facilitation between the differing departments, collections, budgeting, and various other tasks. Assistant Dealer Center Manger, Fireside Thrift Company 1991- 1996 Held various positions including Marketing Manger, Area Relief Manager, Buyer, Branch Assistant, Customer Service Representative; and virtually all positions within branch operations. Participated in or was responsible for project teams that covered virtually all legacy branch operations such as accurately running a cash drawer, expeditiously buying and funding contracts, marketing and generating business for the corresponding branch, maintaining client relationships, acting as a communications conduit between clients, internal departments, and customers, auditing daily internal branch transactions, collections, monitoring and directing the flow of branch operations, and internal and external customer service. Integral member of the project team to develop the first automated Dealer Center Branch. From developing applications to various on-line forms to hardware configuration, worked towards full dealer servicing from a given employee work station. Conducted business in Fireside's three main areas of production: Northern California, Southern California, and Arizona. E D U C A T I O N -Bachelor of Science, DeVry Technical Institute, 1999 -Bachelor of Science, University of California, Riverside, June 1991
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