('binary' encoding is not supported, stored as-is) I have recently returned to the area and am hoping to find a position in network security, ideally in Reston or Herndon. I am currently working at a temporary position and can provide outstanding references from my current employer as well as past positions. Following is my resume. Thank you for your consideration. Regards, Lisa Beatty SUMMARY OF QUALIFICATIONS Solid understanding of TCP/IP networking including IPSec. Experienced in multiple applications and environments including Check Point Firewall-1 and Provider-1, Axent Raptor, Stonebeat, NetRanger, Solaris, SecurID, and Entrust X.509 digital certificates. Polished written and oral communications skills; professional demeanor in representing company. Demonstrated capability to work well both as a team player and a leader. Outstanding customer service skills. RELEVANT EMPLOYMENT HISTORY Data Network Sales Executive AT&T, San Jose, CA 10/00-5/01 Maintained existing customer base while pursuing new data and Internet sales opportunities. Acted as technical resource within branch. Network Security Engineer INTIRA, Pleasanton, CA 2/00-8/00 Worked in Network Operations Center, which provided twenty-four by seven coverage for web hosting customer networks and internal networks. Coordinated with other NOC engineers to troubleshoot and solve customer issues. Administered Firewall-1 on Solaris and Nokia platforms: Rule base administration and policy auditing. SecuRemote configuration and troubleshooting. Initial implementation of Solaris operating system and Firewall-1. Network Security Analyst SPRINT, Reston, VA 7/98-1/00 Worked in Managed Firewall Services environment providing firewall administration and authentication services for numerous internal and external clients. Effectively handled customer issues in high-pressure environment and built positive relations with customer points of contact. Administered Firewall-1 on Solaris and NT platforms: Routing configuration including NAT. Rule base administration. SecuRemote configuration and troubleshooting. Content filtering with WebSense. Administered Axent Raptor on Solaris platform: Rule base administration. RaptorMobile configuration and troubleshooting. Content filtering with WebNOT. Acted as Certificate Authority for Entrust X.509 digital certificates: Implemented improved process flow for certificate administration, including creation of PERL scripts to automate the issuance of certificates, saving an average of fifty man-hours per month. Built outstanding relationships with Registration Authorities. Provided training and technical documentation for certificate end users and Registration Authorities. Administered SecurID database of over one thousand users: Implemented improved process flow for token issuance. Troubleshot authentication issues with users. Provided training and technical documentation. Ensured smooth transition during periods of mass token expiration. Customer Service Representative SPRINT, Reston, VA 7/97-7/98 Exceeded revenue retention and aging standards on base of over sixty customers, which billed more than $800,000 per month. Received top rating of "excellent" in customer satisfaction surveys by over 90% of customers. Regularly given verbal and written commendations from customers. Selected as mentor for New Hire Program. Directly interacted on site with clients as member of account team. Consistently maintained high level of customer satisfaction by providing clear interpretation of invoice format and prompt follow-through on billing discrepancies. EDUCATION AND TRAINING Midwestern State University, Wichita Falls, TX - pursued BS in Mathematics with Computer Science Minor, including 36 semester hours of math courses and 24 semester hours of computer science courses. Additional training: Solaris System Administration II, Introduction to Firewall-1, Advanced Firewall-1, Nortel Contivity Extranet Switch Installation and Configuration (Virtual Private Networking), TCP/IP Certifications completed: Check Point Certified Systems Associate (CCSA) Cisco Sales Expert (CSE) Certifications in progress: Check Point Certified Systems Engineer (CCSE) Cisco Certified Network Associate (CCNA)
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